- Dodge Construction Network (Austin, TX)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our ... SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive… more
- Amazon (Austin, TX)
- …and creative leader to join the Socially Responsible Purchasing (SRP) team as a Sr Customer Engagement Manager , working with Strategic customer vertical. ... , product selection, and partnerships. Key job responsibilities As a Sr Customer Engagement Manager , you will work cross-functionally with Sales, Product,… more
- Confluent (Austin, TX)
- …Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager , you will assure Customer success by driving ... Professional Services contact for our key customers, the Engagement Manager is a long-term, relationship-based, customer -facing role. Besides customer… more
- Amazon (Austin, TX)
- Description Amazon is broadly recognized as Number 1 in Customer Service in the US and abroad. We drive innovation and customer obsession into everything we do. ... through myriad applications. We are looking for a Sr. Technical Program Manager to drive our multi-year, cross-cutting, and business-critical program for Verticals… more
- Amazon (Austin, TX)
- …Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and own ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Broadcom (Austin, TX)
- …please Sign-In before you apply.** **Job Description:** The Technical Consulting Engagement Manager is primarily responsible for building and maintaining ... successful project outcomes and client retention. Key responsibilities of the Engagement Manager : + **Client Relationship Management:** Establish and nurture… more
- Acxiom (Austin, TX)
- As an Engagement Manager in Acxiom's Adobe Practice, you will deliver transformative projects that drive a meaningful impact for our clients. You will leverage ... strategy consulting or management consulting, with demonstrated career growth in engagement manager -equivalent roles. + Experience in delivering business… more
- Nutanix (Austin, TX)
- …with engaging, real-world delivery- spanning hybrid cloud, could native technologies, and customer engagement strategy. This manager values autonomy while ... skills and knowledge to excel in their roles, driving customer engagement and satisfaction through expert training...training and enablement solutions. You will report to the Manager of Solutions Strategy & Transformation, who is known… more
- Amazon (Austin, TX)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Sharecare (Austin, TX)
- …affordable for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Manager of Payor Engagement will manage the relationships, internal ... Report generation + Communicate and collaborate with sales on customer agreement specifics + Communicate with customer ...on customer agreement specifics + Communicate with customer throughout scope of projects including, but not limited… more
- Abbott (Austin, TX)
- …TX (or Alpharetta, GA)** is looking for a **Contract Strategy & Business Engagement Manager ** **.** This person will spearhead the development, execution, and ... required, attend Field Sales and other company meetings, industry conferences, and customer meetings to stay current on the competitive environment. + Execute… more
- Molina Healthcare (Austin, TX)
- **Job Description** **Job Summary** The Sr. Specialist Member Engagement representative is responsible for monitoring and evaluating member interactions to ensure ... communication skills, adherence to scripts, problem-solving ability, and overall customer service quality. + Provide Feedback: Deliver constructive feedback to… more
- Amazon (Austin, TX)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...stakeholder and executive communication, needs analysis, value engineering, services/partner engagement , opportunity management, and negotiation. * Understanding of retail… more
- Amazon (Austin, TX)
- …teams to make long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household Essentials team, you will ... Coach, mentor, and develop your team. A day in the life * Participate in an Customer Success Manager interview loop and debrief for 1-4 Candidates. * Coach an… more
- Amazon (Austin, TX)
- …KPI's across nodes and analyze their drivers to determine the level and type of engagement required based on the risk to customer experience and utilization of ... Cord team is looking for an experienced Senior Product Manager to lead initiatives across marketplaces to improve the... to lead initiatives across marketplaces to improve the customer experience. The role is highly collaborative and presents… more
- MongoDB (Austin, TX)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....product evolves, we'll need to be constantly adjusting our engagement strategies based on these signals, which you'll be… more
- Lincoln Financial (Austin, TX)
- …we're looking for** _Must Haves:_ + 3-5+ years of demonstrated experience in customer experience, customer engagement , vendor or relationship management, ... 74361 **The Role at a Glance** As a **Product Manager ** on the Financial Wellness team, you would play...and determine best solution recommendations based on product quality, customer need, and pricing + Maintains knowledge on current… more
- Amazon (Austin, TX)
- …ownership and successfully delivering results. The CS Knowledge team is part of the Customer Engagement Technology (CET) Team. The mission of the CET team within ... please apply! About the team This role sits on a team within the Customer Engagement Technology (CET) Team. The CS Knowledge team's vision is a world where … more
- Amazon (Austin, TX)
- Description The Strategic Account Services (SAS) organization is seeking a Manager , Customer Success to lead a team of Customer Success Managers responsible ... you'll be responsible for all business and operational objectives of your Customer Success Management team. You'll drive the creation and execution of strategies… more
- DXC Technology (Austin, TX)
- …or performance monitoring tools with measurable impact on user satisfaction and engagement .** **Deep understanding of enterprise customer personas, with a user ... customers using the OASIS platform, setting the tone for long term engagement and value realization.** **Lead the development of modular, persona-based UI components… more