- Vontier (Austin, TX)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Austin, TX)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- 24 Hour Fitness, INC. (Austin, TX)
- …Part-time **LOCATION** 10616 Research Blvd Austin TX 78759 **JOB SUMMARY** The Fitness Coach represents 24 Hour Fitness to members and clients by delivering a ... positive fitness experience and quality personal and small group training sessions leading to...leading to member retention and client acquisition. The Fitness Coach leverages experience and specialized education to deliver premium… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... successful last mile package delivery businesses. The Senior Business Coach (BC) helps Amazon improve the quality ...with a network of small independent delivery businesses (Delivery Service Providers) to deliver customer orders. Utilizing… more
- American Express Global Business Travel (Austin, TX)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- Walmart (Pflugerville, TX)
- …and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and ... Way (OBW) service model; managing and supporting customer service initiatives (for example, store of...and providing process improvement leadership to ensure a high quality customer experience. Drives the financial performance… more
- Walmart (Round Rock, TX)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- TTEC (Austin, TX)
- …associated with goals. These include: + Revenue Targets + Customer Satisfaction Score + Service Level Goals + Quality Goals + Coach associates to ensure ... goals. You'll work to answer associate questions, issues, and customer escalation while ensuring quality customer...the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it… more
- Vontier (Austin, TX)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Crate & Barrel (Austin, TX)
- …Store Leader to train and develop associates on product knowledge, selling, customer service , operations, visual, policies and procedures, as applicable. + ... customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team...hear from you if you have + 1+ years customer service or retail experience + Full-Time… more
- Michaels (Georgetown, TX)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- Sodexo (Austin, TX)
- …professional communication skills, and exhibit a passion for a high-level of customer service ; + exhibit flexibility to take on additional responsibilities ... Overview** **Sodexo Live!** has an opportunity for a **Food Service Manager at Austin International Airport (AUS).** Our airport...targets and goals; + develop and maintain client and customer relationships; + motivate, coach , mentor and… more
- The ODP Corporation (Austin, TX)
- …solutions. Maintains awareness of planned advertisements and promotions. Provides exceptional customer service by educating customers about Office Depot products ... on the sales floor, and to coordinate the appropriate service , and customer engagement throughout the store....training sessions on the business model and the holistic service offering for clients/customers. + Observe, coach ,… more
- Deloitte (Austin, TX)
- …life cycle, we are closely aligned in assisting clients in providing a high- quality customer experience and executing efficient processes + Sales Excellence & ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- Airtable (Austin, TX)
- …and impact of this frontline team. You'll oversee day-to-day operations, drive quality and customer satisfaction, and collaborate cross-functionally to evolve ... organization. This team delivers our high-touch, high-impact "Ask an Expert" service -personalized 1:1 live sessions that blend strategic consulting and deep product… more
- AbbVie (Austin, TX)
- …interactions and establish ongoing relationships with clients by providing prompt and accurate service + Display a positive attitude and customer focus, provide ... Our goal is to consistently provide our customers with innovation, education, exceptional service , and a commitment to excellence, all with a personal touch. For… more
- Pearson (Austin, TX)
- …incentive program, and information on benefits offered is here. 1137503 **Job:** Customer Success **Job Family:** CUSTOMER SERVICE **Organization:** Virtual ... the workflow and performance of the Lead Nurture Team to optimize efficiency, quality , and outcomes. The Supervisor will maintain a thorough knowledge of enrollment… more
- Sharecare (Austin, TX)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Walgreens (Round Rock, TX)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... a positive customer experience. Models and shares customer service best practices. + Develops strong...procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of… more
- US Foods (Austin, TX)
- …Sales Foundations tools and processes to grow sales, generate additional revenue, and maintain customer service standard. Coach , train and direct TMs to top ... achieve AOP and Company goals. Direct TMs toward high quality leads and assist TMs in warming leads and...Excellent oral and written communication skills, as well as customer service and presentation abilities. Must have… more