- Centene Corporation (Austin, TX)
- …maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days a ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- DXC Technology (Austin, TX)
- …Job Functions:** + Oversees the day-to-day operations of the customer support center operations . + Conveys customer feedback to product development staff in ... and services are met. Schedules staff to adequately handle call volume at any point in time. Monitors progress...or more years of customer service or other contact center operations experience + Five or more… more
- ICF (Austin, TX)
- Description Purpose of the Position: The **Office of Refugee Resettlement National Call Center (ORRNCC) Supervisor** will oversee call specialists who ... judgment, especially in crises. The position reports to the Operations Manager . **Must be capable of successfully...psychological support and interventions. * Work closely with the call center staff, ORR sponsors, and client's… more
- Transdev (Austin, TX)
- …range of services for the client's autonomous driving testing and development efforts. The Operations Manager acts as the Transdev operations liaison working ... process improvements. Acts as an intermediary between the Senior Operations Manager and the shift Operations...to 20% of the time + Must be on call and responsive for 24/7 operations +… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... **Position Summary** The Senior Manager , Fleet & Samples Operations oversees...please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Evolent (Austin, TX)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... You'll Be Doing:** Evolent seeks a highly organized and results-oriented Talent Operations Project Manager to lead cross-functional talent initiatives aimed at… more
- Sharecare (Austin, TX)
- …products and services as well as past experience in call center operations . The Center Support Services Manager will demonstrate they are culturally ... everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible...do. **Essential Job Functions:** + Manage day to day operations of Contact Center Support Services teams… more
- CenterWell (Austin, TX)
- …help us put health first** Humana is seeking a Director of RxEducation Operations to lead our Pharmacy telephonic member education operation. This position will work ... service, improved clinical outcomes, ease). The **Director of RxEducation Operations ** oversees the enrollment, education, engagement, and activation duties for… more
- General Motors (Austin, TX)
- …job may be eligible for relocation benefits._ **The Role:** CCA's Service Operations is the organization responsible for supporting GM's global dealer network with ... improvement, effective delivery, customer retention and profitability in service operations . Performs observations, assessments, interviews and analysis to provide… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... **Position Summary** The Senior Manager of Field Technology will lead the design,...This individual partners closely with the Field Strategy & Operations team, Sales, IT, and Commercial Operations … more
- Google (Austin, TX)
- …or after the specified date._ **Role Description** As a Customer Service (CS) Team Manager you will lead and develop a team of Customer Specialists responsible for ... + Lead, mentor, and develop a team focused on investigating repeat call root causes and generating high-quality, actionable insights to improve customer resolution.… more
- NTT America, Inc. (Austin, TX)
- …and thrive. **Your day at NTT DATA** The Sr. Supply Chain Program Manager is accountable for the development, implementation, and day-to-day execution of the data ... center capital expenditures construction supply chain program. This position...is responsible for supporting construction projects and Critical Facilities Operations business objectives. The Sr. Supply Chain PM forecasts,… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... **_Senior Product Manager , HCP Marketing (CTN, AAD or MDD/PTSD)_** **Position...with sales, medical affairs, market access, digital, and commercial operations to support brand strategy implementation and promotional effectiveness… more
- Qualcomm (Austin, TX)
- …Engineering Services Group > Technical Support Engineering **General Summary:** As a Lab Operations Manager you will be supporting post silicon validation and ... focus on ARM SoC components targeted at the data center . You will work to support System, Silicon, and...Engineering teams in a dynamic lab environment. The lab operations manager gives direction to junior lab… more
- Pearson (Austin, TX)
- …& efficiency analysis + Industry experience preferred: Healthcare, Finance, Education, Retail, and/or Call Center + Must have expert knowledge in MS Office suite ... duties of the position. **Purpose of the position** The Workforce Optimization Manager is a strategic leader responsible for designing and executing workforce… more
- NCR VOYIX (Austin, TX)
- …navigate, simplify and run our customers' technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and ... around the world to your local favorite around the corner. Title: Area Sales Manager - Houston Location: Houston, TX Position Summary & Key Areas of Responsibility… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... of the Director/Associate Director of Clinical Management, the Senior Clinical Study Manager is responsible for the oversight and management of Otsuka clinical… more
- TTEC (Austin, TX)
- …and attendance of your team What You Bring to the Role + Minimum 1 year call center , equivalent work or sales management experience + Have an active Resident ... customer escalation while ensuring quality customer experience on every call . You're an instrumental part in creating and maintaining...job well done. You'll report to the Director of Operations . We're looking for a leader to Act as… more
- TTEC (Austin, TX)
- Training Manager Be the spark that brightens days and...Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active ... or an exceptional one. You'll report to the Training Manager . In this role, you'll impact your team and...programs. During a Typical Day, You'll + Manage day-to-day operations , processes, and reporting + Improve the key success… more
- Evolent (Austin, TX)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... **Job Summary** We are seeking a highly motivated **AI/Data Science Product Manager ** to lead and manage AI initiatives across our organization. This individual… more