- Lumen (Austin, TX)
- …Join us as we digitally connect the world and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor within the Growth and ... home position within the US **The Main Responsibilities** + Execute customer insights programs, including qualitative and quantitative research, segmentation,… more
- Oracle (Austin, TX)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... and NetSuite internally and externally. As Sr Manager, CS Insights Content and Engagement, you will lead ...help CS influence pipeline, accelerate deals, and deliver exceptional customer outcomes. **Key Responsibilities** * Lead , coach,… more
- Amazon (Austin, TX)
- Description We are looking for an experienced insights professional to lead the WWGS Consumer Insights team and serve as a thought leader in aiding the ... development of customer -centric, omnichannel business strategies. The ideal candidate will have...tactics that include live or virtual events, webinars, email, lead nurture programs, and CRM/sales insights -… more
- General Motors (Austin, TX)
- …solutions for global purchasing supply chain (GPSC) and our partners. As a Senior Data Engineer, you will design, build, and optimize industrialized data assets and ... and Advanced Analytics objectives. In this role within the GPSC Insights Engineering organization under the Data organization, you will deliver high-quality,… more
- Lumen (Austin, TX)
- …Main Responsibilities** + Lead the development and execution of customer insights programs, including qualitative and quantitative research, segmentation, ... and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role...years in a leadership capacity. + Proven ability to lead cross-functional teams and influence senior stakeholders.… more
- Cayuse Holdings (Austin, TX)
- …advanced data visualization tools and predictive analytics, the Reporting & Analytics Lead provides actionable insights on customer behavior, operational ... **Overview** The Senior Reporting & Analytics Lead will...operational procedures, technology platforms, and training programs using data insights . + Deliver ongoing analysis of customer … more
- Kalkomey Enterprises, LLC (Austin, TX)
- …BI / visualization tools (eg Tableau, Looker) + Demonstrated ability to drive insights from product, marketing, and customer data: funnel analysis, retention, ... in Canada: Ontario What You'll Do: + Define and lead the Analytics vision and roadmap, aligning closely with...data usage. Communication and Influence - Clearly communicates data insights and recommendations to senior leadership and… more
- Coinbase (Austin, TX)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Merck (Austin, TX)
- **Job Description** **Role Summary** + The Regional Medical Scientific Senior Director Team Lead (RMSD TL) is a credentialed therapeutic and disease expert (MD, ... field medical plans, ensuring the team delivers high-impact scientific exchange, insights , congress engagement, and research contributions that advance US Medical… more
- Coinbase (Austin, TX)
- …of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on ensuring Coinbase customers have a ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to...business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an… more
- Amazon (Austin, TX)
- …scale our growth. This is a unique opportunity that will allow you to lead and shape the direction of our Partner, Project Management, Billing and Revenue operations ... team. A key factor for success in this position is the ability to lead a worldwide team while thriving in a fast-paced, ambiguous, and demanding work environment.… more
- Lumen (Austin, TX)
- …Architect plays a pivotal role in bridging technical strategy with customer -centric delivery. The Lifecycle Architect maintains deep engagement with customer ... Sales, Engineering, PMO Teams by providing architectural guidance throughout the customer lifecycle, This role bridges technical strategy with customer -centric… more
- Coinbase (Austin, TX)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... facing support technology ecosystem. *What you'll be doing* * Lead multiple engineering teams building customer -facing tools...* Partner with Product and CX to use metrics, customer feedback, and voice-of- customer insights … more
- Iron Mountain (Austin, TX)
- …for developing and managing competitive intelligence initiatives that deliver critical insights to guide strategic decision-making. The Senior Manager, ... CI programs and tools across all Iron Mountain business units. The Senior Manager, Competitive Intelligence will lead the entire competitive intelligence… more
- Sprinklr (Austin, TX)
- …CFO and work closely with the other members of the FP&A team, and senior management. **Responsibilities** + Lead the Company's core financial process including ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver...unify data, break down silos, and act on real-time insights . Today, 1,900+ enterprises and 60% of the Fortune… more
- Merck (Austin, TX)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education ... and resources. They do this to support customer operational and financial needs such as reimbursement information...progress towards quality goals. + Providing customers with key insights by keeping apprised of professional and health care… more
- ActiveProspect, Inc. (Austin, TX)
- …regularly with customers to uncover pain points and opportunities. + Translate customer insights into actionable strategies and feature development. + Stay ... lead generation - and we're looking for a Senior Product Manager to help lead the...define pricing, packaging, and monetization strategies for your domain. Customer & Market Insights + Maintain a… more
- Dodge Construction Network (Austin, TX)
- …and expansion + Partner with Customer Success and Product teams to translate customer insights into playbooks that improve gross retention and customer ... Senior Director, Product Marketing Location: Remote, United States...to identify champions and build advocacy programs that turn customer success into brand success + Lead … more
- Realtor (Austin, TX)
- …business and technical stakeholders. + Proven ability to convert data-driven insights into strategic recommendations that influence senior leadership decisions. ... 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home....As part of this investment, we are seeking a ** Senior Pricing Strategy Analyst** to join our Client Analytics… more
- Cardinal Health (Austin, TX)
- …and enhance patient care through intelligent inventory management. **_Job Summary_** The ** Senior Marketing Manager for Customer Experience & Growth** will be ... satisfaction, and growth through thoughtful marketing initiatives. **_Responsibilities_** + Lead market research initiatives to measure customer satisfaction… more