- SHI (Austin, TX)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or New… more
- Cognizant (Austin, TX)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills & Qualifications** +… more
- Amazon (Austin, TX)
- …submissions from the service desk team - Conduct interviews for an open service desk analyst position - Prepare for an upcoming presentation on the ... Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day… more
- GovCIO (Austin, TX)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/support- desk - analyst --%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
- Pearson (Austin, TX)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual ... to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support… more
- HCA Healthcare (Austin, TX)
- …subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and ... organization that invests in you as a(an) EHR Support Analyst II? At HCA Healthcare, you come first. HCA...resolve incidents or fulfill requests received from the division Service Desk or other division or facility… more
- HCA Healthcare (Austin, TX)
- …of IT&S desktop equipment and software** + **Effectively works with customers, Service Desk and Technical Services personnel** + **Participates in meetings, ... an organization that invests in you as a(an) Technical Analyst ? At HCA Healthcare, you come first. HCA Healthcare...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- Xerox (Austin, TX)
- … service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent knowledge gained ... Enterprise Helpdesk Analyst (2nd shift) **General Information** Press space or...in ensuring our clients receive responsive, professional, and solutions-focused service every time they connect with us.** **The Enterprise… more
- Teradata (Austin, TX)
- …data across the enterprise. **What You'll Do** We are seeking a Senior Financial Analyst to support product costing and pricing strategy for our SaaS offerings. This ... pricing and go-to-market decisions. + Develop frameworks for allocating support and service costs across products and customer segments. _Pricing Strategy Support_ +… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on… more
- Public Consulting Group (Austin, TX)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... the use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including clients, client… more
- AccentCare, Inc. (Austin, TX)
- …Directory, EntraID + Intune Auto-pilot, + Networking (TCP/IP, WINS, DNS, DHCP) + ITIL Service Management through Service Now + Single Sign on concepts + MDM ... by both technical teams and end users Responsibilities: The End User Support Analyst will provide support to end users in resolving hardware and software issues… more