- Transdev (New Carrollton, MD)
- Call Center Training Manager Transdev is looking for a Call Center Training Manager to join our team in New Carrollton, MD. We are ... training space, updated materials, and necessary equipment. + Supervise the Call Center Trainer in delivering training sessions and maintaining … more
- Ivyhill Technologies LLC (Bethesda, MD)
- … Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all ... Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleQuality Management Specialist ( Call Center ) Recruitment Category TypeStandard Functional CategoryCustomer Service GradeGS.14 ... CodeN/A Job Description Summary Organization NamePerformance & Productivity Reports toSection Manager , Customer Service Training and Quality Management Full or… more
- CoreSite (Reston, VA)
- …requirements as well as company and industry standards. The Manager - Data Center Operations will be a training instructor and assist the Data Center ... without increasing uptime risk to the customer. A Data Center Manager is also responsible for ensuring...for assigning shifts, works, approving time off, etc. + Training and mentoring of junior staff. + Work with… more
- Capital One (Mclean, VA)
- …+ At least 3 years experience leading a Security Operations Center , Emergency Response Center , or Call Center + At least 5 years of direct people ... drive data-informed decisions + Partner closely with the Senior Manager of Strategy to operationalize training , quality...leading a Security Operations Center , Emergency Response Center , or Call Center +… more
- Foundation Partners Group (Beltsville, MD)
- …the funeral industry across the nation. We currently have an opening for a Care Center Manager at Chesapeake Crematory in Beltsville, MD. The Care Center ... is to lead and oversee the day-to-day Decedent Care Center operations, financial performance, Team Member development, customer service...and delivery of staff meetings, delegates to transfer care manager as needed + Oversees and ensures fleet is… more
- PenFed Credit Union (Rockville, MD)
- …for meaningful work and helping others, you belong here! PenFed is hiring a Financial Center Manager to work onsite at our King Farm branch located in Rockville, ... purpose of this job is to manage a Financial Center team of less than ten (10) full time...Travel Ability to travel to various worksites and be on- call may be required. Salary Range $80,000 - $90,000… more
- PNC (Washington, DC)
- …and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's retail organization, you will be based from ... our GEORGETOWN BUSINESS CENTER located at: 1201 Wisconsin Avenue NW in Washington,...experience. Responsible for acquiring and retaining talent through the training , coaching and development of employees with a focus… more
- Fresenius Medical Center (Washington, DC)
- **Fresenius Medical Care is seeking to hire a Regional Sales Manager (In- Center ) in the Washington DC/Baltimore territory.** **PURPOSE AND SCOPE** Serves as a ... measures results o Achieves regular and consistent face-to-face customer call activity on key products (minimum of 3+ calls...regional shows that are important to the Regional Sales Manager 's business. . Participates in national sales meeting and… more
- National Children's Center (Washington, DC)
- …of opportunities for people with intellectual and developmental disabilities. The House Manager is responsible for the safety, welfare, training , and overall ... National Children's Center , Inc. is a nonprofit organization that is...independence, and dignity for those residents. A successful House Manager can be on- call 24/7, supervise multiple… more
- Humana (Washington, DC)
- …members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research. These platforms are at ... **Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + Partner with… more
- Georgetown Univerisity (Washington, DC)
- …Management Center , the Director of Facilities Management, the Resource Manager , the Infrastructure Manager and other department managers. The incumbent's ... The position may report indirectly to a Night Operations Manager depending on the shift assigned. Incumbent will work...Center + Will be required to complete a training program in building cleaning Work Mode Designation This… more
- Georgetown Univerisity (Washington, DC)
- …and III oncology clinical trials conducted within the Lombardi Comprehensive Cancer Center Clinical Trials Office (CTO) of the Lombardi Comprehensive Cancer ... Center (LCCC). Duties include but are not limited to:...Study Coordinators to maintain protocol integrity. + Attends protocol-related training and completes all required study training … more
- Johns Hopkins University (Washington, DC)
- …position of **_University Special Police Sergeant (Evening Shift)_** at the Hopkins Bloomberg Center in Washington, DC. This position is for the evening shift from ... Shift Lieutenant to plan and execute shift meetings, roll call , to ensure overall information is shared with assigned...might arise during the shift. + Provide crime prevention training and education to the community we protect. +… more
- Leidos (Gaithersburg, MD)
- …CCaaS, CRMs, telephony systems, and related platforms. The Senior Technical Project Manager will be responsible for managing contact center technology solutions, ... We are seeking a highly skilled **Senior Technical Project Manager ** to lead the planning, execution, and delivery of...systems, telephony, and related platforms. + Assist in recruiting, training , and onboarding contact center agents to… more
- Monro Muffler/Brake (Waldorf, MD)
- …our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like ... About the Role: Reporting to the Regional Vice President, the District Manager is responsible for multiple locations. The primary expectation of the District… more
- M&T Bank (Ellicott City, MD)
- …Experience Required:** Associate's degree and a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience or in lieu of ... . Assist branch management with new hires, including their training and coaching. Work with Branch Manager ...including a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience.… more
- The Children's Inn at NIH (Bethesda, MD)
- The Weekend and Relief Manager (WRM) is primarily responsible for managing the weekend and on- call activities at The Children's Inn at NIH and off-campus ... the policies and procedures outlined in the Resident Services Manager (RSM) Task Manual. Guest Relations: * Provide exceptional...stay * Communicate with medical teams at the Clinical Center regarding patient support * Lead the coordination and… more
- Marriott (Bethesda, MD)
- …& Technician Enablement** Provide training , documentation, and remote coaching to onsite call center technicians on how to handle basic software asset tasks ... with FinOps principles and cloud/SaaS license optimization strategies. Exposure to managing call center software suites (eg, workforce management, call … more
- Georgetown Univerisity (Washington, DC)
- …with and assist the Clinical Research Coordinator, Regulatory Specialist, and Clinical Trial Manager by entering data into clinical trial sponsor system, as well as ... identify gaps * Assists with the creation of user training materials * Verifies that recommended solutions align with...projects and duties as assigned by the Clinical Research Manager Work Interactions The Part Time Data Analyst will… more