- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required:...can't do it alone. We need great people to help us do great things - for our customers,… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the...incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to… more
- System One (Arlington, VA)
- … Analyst Secret clearance Hybrid 2-3 days a week $120k Direct Hire A Service Desk Analyst (mid) provides Tier 1 customer support/service to all end users ... Job Title: Service Desk Analyst Location: Arlington, VA Type:...outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically,… more
- Koniag Government Services (Vienna, VA)
- Service Desk Analyst Vienna, VA 22180, USA Req...Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type Hourly ... LLC,** a Koniag Government Services company, is seeking an experienced **Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anIT Help Desk Technicianto join a leading Company located inLaurel, MD. **Work location 100% onsite in Laurel, MD ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be… more
- TEKsystems (Falls Church, VA)
- …or interim DoD clearance is required, US Citizenship is required Description "A Service Desk Analyst (mid) provides Tier 1 customer support/service to all ... classified information and will require an interim Secret clearance at minimum" Skills Help desk , Help desk support, Customer service, Service desk… more
- TekSynap (Silver Spring, MD)
- …must commit to being fully certified within 30 days of hire.) **Overview** We are seeking a Help Desk Analyst to join our team supporting the FDA IT BPA in ... routine hardware and software issues. + Research questions using the FDA Help Desk Knowledge Base, the FDA Intranet, and other available information resources. +… more
- CAI (Annapolis, MD)
- …**What You'll Do** + Offer 2nd tier technical support for the OIT Help Desk within the Public Safety team, including Police, Fire, Sheriff, and Detention ... **Worksite Flexibility** Hybrid **Job Summary** As a Technical Support Analyst , you will assist our client with a long-term...for desktops, laptops, tablets, and peripheral devices, and resolve help desk tickets + Assist in creating… more
- CACI International (Arlington, VA)
- …new capabilities (ie Army Military Pay) into the deployed baseline. CACI also manages a Tier 2 Help Desk , knowledgebase and CRM solution to support end ... PeopleSoft Global Payroll Functional Analyst Job Category: Information Technology Time Type: Full...is currently seeking an expert PeopleSoft Global Payroll Functional Analyst for the IPPS-A program based in Crystal City,… more
- CACI International (Annapolis Junction, MD)
- …lower level employees * Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests Interacts ... Business Systems Analyst Job Category: Information Technology Time Type: Full...complicated user questions * Escalate complex system questions to Tier II & III Support and appropriate Government stakeholders… more
- Acclaim Technical Services (Mclean, VA)
- …computer printer. PREFFERD SKILLS: + Related work experience in a technical help desk position + Special non-commercial systems administrator experience (access ... to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join...troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support + Providing basic user training in… more
- Lincoln Financial (Washington, DC)
- …all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident, ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess data… more
- TAD PGS, Inc. (Laurel, MD)
- …and mobile device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with ... We are seeking an IT Walk-up Support Technician to help us support the information technology needs of the...: + At least 5 years of a relevant Tier 2 IT-related Support work experience. + Must be… more
- Serco (Arlington, VA)
- …the US Navy- Serco has a great opportunity for you! As a Senior Program Analyst , you will be supporting the Chief of Naval Operations (OPNAV) Air Warfare Division ... IS-CDD, CDD Update, Abbreviated Acquisition Program (AAP) Requirements Memorandum, Middle- Tier of Acquisition (MTA) Requirements Documents, and inputs for Test… more