- Chenega Corporation (Washington, DC)
- Mid - level Help Desk Support Technician Washington, DC Join our Talent Network Mid - level Help Desk Support Technician Washington, DC ... expert Engineering and Technical Support Services to federal customers. TheMid- level Help Desk Support Technician...of experience can be substituted for a degree. + Mid - level with 3+ years of experience. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- System One (Bethesda, MD)
- …$80000 - $95000 annually Contractor Work Model: onsite in Bethesda MD Job Title: Mid - Level or Senior Help Desk Engineer Job Description: We are seeking a ... mid - level or senior Help Desk Engineer to support a 200+ person insurance company operating in a hybrid work environment. This individual will be… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Help Desk Specialist, Mid - Level Active TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, ... Full Time **Position Description:** CGI Federal has an exciting opportunity for a Help Desk Specialist within our Intel sector advancing the national security… more
- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious ... **Req ID:** RQ198339 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...in the heart of our nation's capital. As a Help Desk Technician, you are the foundation… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,...or past work may be used to show the level of experience needed to perform at this … more
- SAIC (Washington, DC)
- …We are currently seeking a motivated, career and customer service oriented Mid - level Tier II Help Desk /Asset Management Technician to begin an ... technical or sophisticated in nature, such as with systems level software where the user has a technical background....when the customers problem cannot be resolved directly by first- level resources. + Act as Point of Contact (POC)… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Mid - level Tier II Help Desk Technician to begin an exciting ... product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background. + Additionally, may interact… more
- Amentum (Hanover, MD)
- …Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a ** Mid Level Linux Administrator** to join our team of passionate individuals in ... ahead of the next challenge This position as a mid level Linux Administrator will provide candidates...and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis, and resolution… more
- Serco (Washington, DC)
- **Position Description** We're seeking a dynamic and experienced Mid - level Acquisition Management Specialist to join Serco's Amphibious Ship Section. This is a ... other legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/70121/ mid - level -acquisition-management-specialist/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- Serco (Washington, DC)
- **Position Description** Serco is looking for an experienced and enthusiastic mid - level program analyst capable of understanding technical details across a wide ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- Alaka'ina Foundation Family of Companies (Arlington, VA)
- …of Companies (FOCs) is looking for an Assistant Customer Technical Representative (ACTR) - Mid level to provide support to our government customer located in ... Assistant Customer Technical Representative ( MID ) Location VA - Arlington Job Code 13019...more complex issues, refer the users to the NMCI help desk . + Track items such as… more
- Amentum (Washington, DC)
- …level . A typical day in the life on this program involves: - Provide Help Desk support for escalated tickets - Optimize the workplace through administrative ... basis. You will be responsible for creating and maintaining new Service Level Agreements. Identify gaps in workflow processes and present plausible solutions to… more
- Amentum (Washington, DC)
- …evolving user base requirements * Track and manage operational metrics * Provide help desk support for critical and non-critical user tickets **Requirements:** * ... certifications or past work may be used to show the level of experience needed to perform at this level . A typical day in the life on this program involves:… more
- Amentum (Washington, DC)
- …. **A typical day in the life on this program involves:** + Provide Help Desk support for escalated tickets + Optimize the workplace through administrative ... experience recommended. In absence of years of experience, certifications or past work may be used to show the level of experience needed to perform at this level… more
- Stratus Solutions (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. * ... they need to fulfill their true potential. As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Amentum (Annapolis Junction, MD)
- …may include training and evaluation; and, to support daily activities of the County Help Desk to include answering trouble calls and providing Tier 2 software ... the change manager and primary point of contact for low/ mid - level complexity projects, lead the process of...diagnosis for PC/Tablet hardware and software problems, and provide help desk problem resolution. Employees receive general… more
- G2 Ops, Inc. (Arlington, VA)
- …all departments. At G2 Ops, you'll not only work with cutting-edge technology, you'll help define how it's applied in real mission environments. Want to work where ... of our employees and customers. Due to the classification level of the projects we support, we are not...this opportunity, we are seeking a highly motivated, team-oriented Mid Systems Engineer, to support engineering projects across multiple… more
- NASCO (Annapolis, MD)
- … performance within specific system areas, manages budgets associated with CSRs and help desk tickets and mentors both internal NCSC representatives (PAS & ... to ensure appropriate long-term corrective actions + Reviews and evaluates technical help desk ticket resolutions for completeness and accuracy + Collaborates… more
- CACI International (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... System Administrator to join our team. **Responsibilities:** As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more