- American Bankers Association (Washington, DC)
- …Company Culture Award_ and _2025 Great Place to Work_ designation! **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the ... Service Desk that helps ensure proper computer...+ Detailed recording, tracking, and documenting the incident and service requests, in real time including all… more
- Levi, Ray & Shoup, Inc. (Washington, DC)
- …in setting up & troubleshooting Printer hardware + Proven exceptional customer service skills, attention to detail, time management, interpersonal skills, and ... for you! The Level 2 Desktop Support Specialist will: + Provide end-user desk -side technical support + Deploy, configure, maintain, and support computer systems +… more
- Koniag Government Services (Vienna, VA)
- ** Part time Service Desk - Weekends** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk ... weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the service desk as a part of… more
- CACI International (Forest Heights, MD)
- …* Working with Service Desk Manager to ensure deliverables are completed on time * Monitor Service Desk tickets to ensure Service Levels are ... Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...needs of our Federal Government customers. We offer our full- time employees a competitive benefits package to include health,… more
- Steampunk (Mclean, VA)
- …approvals, etc. to streamline service delivery + Analyze service desk metrics (ticket volume, resolution time , SLA compliance) to identify areas for ... **Overview** We are looking for a ** Service Desk Functional Analyst** to help...more about additional Steampunk benefits here. **Identity Statement** As part of the application process, you are expected to… more
- MPR Associates (Alexandria, VA)
- …incidents, and be proactive when dealing with user issues. In addition, the Service Desk Analyst will thrive as an integral part of a team whose efforts ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT...provide emergency support to MPR staff. This is a full- time , exempt position in MPR's Alexandria, VA office reporting… more
- CAI (Washington, DC)
- …(Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be...service needed to solve requests. This position is part - time (20 hours a week). **Job Description**… more
- General Dynamics Information Technology (Arlington, VA)
- …Job Description At GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and ... to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,...in person, on the phone and/or email. + Be part of a team that supports and operates 24x7x365… more
- BAE Systems (Washington, DC)
- …IT solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst** , you'll play a critical role in providing ... exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork,...challenge, we encourage you to apply. As an Enterprise Service Desk Analyst, you'll provide initial remote… more
- Marriott (Arlington, VA)
- …**Schedule** Full Time **Located Remotely?** ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Guidehouse (Mclean, VA)
- …with experience providing technical support in a fast-paced, service -oriented environment. As part of the Guidehouse Service Desk team, this individual ... to global workforce in incoming phone calls to the service desk + Troubleshoot and resolve hardware,...model + Proficient in managing multiple tasks at one time and prioritizing said tasks + Experience supporting smart… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, MD. + ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager will be...and best business practices to drive process improvement and service delivery performance. Become an integral part … more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. ... escalating complex incidents when necessary. You'll play a key part in keeping operations running smoothly while delivering exceptional...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...with the Program Manager to drive process improvement and service delivery performance. Become an integral part … more
- Allied Universal (Fairfax, VA)
- …impacts the communities and customers we serve. As a **Security Professional - Front Desk Customer Service ** in **Fairfax, VA** , you will serve and safeguard ... a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture...clients in a range of industries. As a Front Desk Security Professional with Allied Universal, you will play… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0429 ... **Employment Type:** Full Time **Position Description:** CGI Federal has an exciting opportunity...manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support. This… more
- SAIC (Hanover, MD)
- …cabling, external data storage devices, and network interface devices. + In coordination with desk side support and service desk resource teams, provides IT ... **Description** SAIC is seeking a Field Service Technician to perform standard Help Desk...Provides on-site and remote technical support to approved seat service DCSA end users. + Part of… more
- Silver Diner Development, LLC (Bethesda, MD)
- …hospitality. + Earn Over $15 per hour! *Based on hourly wage+tip pool + Full time and part time positions available. + Weekends and holiday availability ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...walk-in for wait list + Follows and tracks proper service rotation + Quotes wait time to… more
- IHG (Fort Belvoir, VA)
- …essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push, ... walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they...loop in management when necessary. Stay safe all the time . Following our safety procedures, you'll report all incidents… more
