- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility ... Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures timely resolution...support roles, with at least 1 year in a senior or lead capacity. + Strong knowledge of Microsoft… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37913 **Summary** **Mid-level Help Desk Support Technician ** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build your ... and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician ** provides...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - ... Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate...supported technologies. + Escalate more complex technical issues to senior -level technicians. + Work under the direction of the… more
- System One (Bethesda, MD)
- Job Title: Senior Help Desk Engineer Location: Bethesda, Maryland Type: 6 month contract to hire Compensation: $80000 - $95000 annually Contractor Work ... Security Clearance: US Citizenship required Job Title: Mid-Level or Senior Help Desk Engineer Job...for managing day-to-day IT support operations, overseeing one onsite technician and a three-person offshore support team. The role… more
- General Dynamics Information Technology (Washington, DC)
- … Help Desk Manager Will Make an Impact:** . Act as the senior manager for unclassified help desk operations, providing leadership and guidance to ... Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support, Help Desk Systems (Inactive),IT… more
- General Dynamics Information Technology (Arlington, VA)
- …None **Job Family:** Technical Support Services **Skills:** Computer Hardware, Help Desk Support,Trouble Ticketing **Certifications:** CompTIA Security+ ... courtesy, timeliness, and professionalism while interfacing with users and senior staff members in person, on the phone and/or...+ Use the ticketing system to: + Proactively check help desk queue for new emails and… more
- CACI International (Arlington, VA)
- …and resolution of any network faults on the customer networks using the help desk ticketing software and tracking to completion. + Provide extensive ... End User and Systems (AV/VTC) Technician Job Category: Engineering and Technical Support Time...+ Familiarity with using ServiceNow + Experience supporting organization senior staff (eg VIPs) - ** ** **What You… more
- Serco (Washington, DC)
- …sustainment support. + Collect information and provide recommendations to senior decision-makers through well-written documents. + Communicate with various Program ... time. **Additional desired experience and skills:** + Active-Duty experience (former Missile Technician ) in submarine service (SSBN) is a plus. + Recent experience… more