- Teleperformance USA (ID)
- …the sky is the limit!** **Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and ... **Category :** **Client Operations ** **About TP** **TP is a global, digital...duties and assignments as** **required** **and as assigned by supervisor or other management** + **Ensure all policies and… more
- Veolia North America (Boise, ID)
- …preferred. + Strong experience and working knowledge in related areas to include call center operations , credit and collections, billing, payment processing, ... of Customer Service Representatives. + 5-7 years of experience in a customer contact/ call center environment. + 2-3 years of supervisory experience in a… more
- Ryder System (Boise, ID)
- …organized professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
- City of Boise (Boise, ID)
- …administration, accounting or a related field + 5 years of experience in collections call center or utility collection environment with 2 years supervisory or ... Preferred Knowledge, Experience, And Training Six years of experience in a collection call center or utility collection services environment with four years of… more
- United Site Services (Meridian, ID)
- …3 years of sales experience. 2 years of supervisory experience in call center /inside sales field. **ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES** + ... and excellence in every aspect of our business. **Primary Purpose** The Supervisor , Inside Sales leads and directs the Inside Sales team, ensuring efficient… more
- Cardinal Health (Boise, ID)
- …we can get life-changing therapies to patients who need them-faster.** The Operations Supervisor will oversee program staff performing customer service, ... or equivalent work experience, preferred + 2-3 years' proven experience in a call center leadership position exposed to customer service preferred + Strong… more
- Amentum (Boise, ID)
- …assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations . Amentum provides all required job training ... for qualified candidates. This position is an on call (casual) team member. On Call (causal)...interior and exterior) reporting any concerns to the Site Supervisor to manage. + Assist the Site Supervisor… more
- TTEC (Boise, ID)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... a Typical Day, You'll + Achieve training completion goals + Manage day-to-day operations , processes, and reporting + Improve the key success metrics associated with… more
- Cardinal Health (Boise, ID)
- …or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been ... **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is...quality + Previous experience being able to achieve daily call center metrics including but not limited… more
- Cardinal Health (Boise, ID)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... equivalent work experience preferred + 2-4 years of experience in a high-volume call center where communication and active listening skills have been utilized,… more
- Cardinal Health (Boise, ID)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders for ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Mass Markets (ID)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... you are sure to succeed. We offer many advancement opportunities, including Supervisor , Trainer, Talent Acquisition, and Operations Management. To be considered… more
- Insight Global (Boise, ID)
- …High school diploma or equivalent and three years of experience working in a call center or utility billing environment. Knowledge of: General business office, ... and procedures under adverse conditions Adjust to changing priorities in a fast-paced call center environment Communicate effectively in the English language at… more
- United Site Services (Meridian, ID)
- …**EXPERIENCE** 5 years of sales experience. 3 years of supervisory experience in call center /inside sales field and/or training or equivalent combination of ... Executives on consultative selling and relationship management. + Conduct regular call monitoring, performance audits, and coaching sessions. **Process & Operational… more