- iCIMS (Boise, ID)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- HP Inc. (Boise, ID)
- …Knowledge and Skills** (Preferred Qualifications): + Interest in leveraging AI to enhance technical communication efficiency in customer support . + Passion ... Mexico; Boise, USA; and Bangalore, India, dedicated to elevating customer service through innovative video solutions. Our...Inc. is seeking a college intern to join the Customer Support Video team in Boise, Idaho.… more
- Cleo (Boise, ID)
- …Degree or 1+ years of Technical Support work experience? ? + Customer Service Experience? ? + General Operating System Knowledge? ? + General Networking ... with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all … more
- Ralliant (Boise, ID)
- …monitoring instrument systems + Lead customer training and seminars + Provide technical support to customers and other departments + Writing data analysis ... Fortune 500 company like Fortive. **Your Impact** The Field Service Engineer will support and guide customers...**Your Impact** The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring,… more
- Idaho Power Company (Pocatello, ID)
- …work better using technology. This position requires a strong level of customer service and the ability to explain complex technical concepts in terms that ... oral and written communications + Strong problem-solving skills and customer service orientation + Customer ...field **Experience:** + 2 years of experience providing high-level technical support on hardware and software in… more
- Idaho Power Company (Boise, ID)
- …communication + Programming language and applications as needed for the position + Customer - service oriented skills **Ability to:** + Work collaboratively in a ... supervision, this individual provides analysis, design, development, and ongoing support for the implementation of custom applications and integrations. Primary… more
- Red River (Boise, ID)
- …strong partner collaboration, and the ability to position solutions that support agency modernization, efficiency, and public service outcomes. **Primary ... required **Preferred Education/Certification/Experience:** + Experience in pre-sales, consulting, or customer -facing technical roles + Experience selling SaaS,… more
- Everon (Garden City, ID)
- …technical aptitude and an understanding of drawings and codes. + Exceptional customer service , thoroughness and self-motivation. + Must be self-motivated and ... met and affirming customer satisfaction once the customer has been in service . **_Work Environment:_**...+ Must be able to work extended hours to support timelines, construction sites, and customers' facilities. + Must… more
- Micron Technology, Inc. (Boise, ID)
- …position is responsible for overseeing failure analysis activities related to the technical support and sustaining engineering functions in a product ... engineers are equipped to handle tactical activities in the lab (priority setting, customer service , etc), supports the shift engineers in employee development… more
- Ally (Boise, ID)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... opportunities. Ideal candidates will have demonstrated leadership, communication, and technical skills. Programming skills a must. SQL/R/Python preferred. **The Work… more
- Red River (Boise, ID)
- …& external teams to meet corporate goals & initiatives + Problem solver with a customer - service oriented approach + A willingness to think outside the box to ... in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create… more
- Rain for Rent (Paul, ID)
- …water handling and irrigation to temporary liquid storage, our solutions consistently exceed customer expectations for quality and service . We are committed to ... we do. Our dedicated team strives to exceed expectations through exceptional service and unwavering quality. Summary: As a Branch Administrator I, you will… more
- iCIMS (Boise, ID)
- …territory. Equipped with your knowledge of the iCIMS Talent Cloud, prospect research, customer success stories, and a pipeline of qualified leads, you'll have the ... support you need to achieve sales quotas. Advancement opportunities...marketing, presales, sales management, accounting, services, infosec, legal and technical groups. + Consistently achieve sales quotas for new… more
- Parexel (Boise, ID)
- …mind to read and interpret general business periodicals, professional journals, and technical procedures + Strong interpersonal skills with the ability to establish ... campaigns for all lines of the Parexel business including promoting webinars, customer days and other marketing-driven events. + Analyze potential opportunities and… more
- Pearson (Boise, ID)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Mass Markets (ID)
- …to the success of a globally expanding, industry-leading organization. This position supports customer service , technical support , and customer ... and customers Preferred (Not Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or… more
- Mass Markets (ID)
- …to the success of a globally expanding, industry-leading organization. This position supports customer service , technical support , and customer ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and… more
- Mass Markets (ID)
- …customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION ... across the country to resolve support issues and ensure a best-in-class customer experience. In addition to providing exceptional service , you will need to… more
- Concentrix (Boise, ID)
- …answering questions about products and services while providing world-class customer service , troubleshooting, and technical support + Provide inbound ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution...support using a call flow guide in the customer 's preferred language + Resolve technical issues… more
- Mass Markets (ID)
- …commensurate with experience. While prior contact center experience isn't required, experience in customer service , technical support , inside sales, or ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales… more
