- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Agent ** **Job Details** **Job Location** Chicago, IL **Remote Type** Optional Work from Home **Position Type** Part Time **Education Level** ... Shift** Day **Job Category** Customer Service **Job Description** **STATEMENT OF PURPOSE:** Call Center Agent will be responsible for providing high quality… more
- Mass Markets (IL)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW WORK-AT-HOME INBOUND INSURANCE AGENT We are hiring insurance agents who are...sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION… more
- Anywhere Real Estate (Chicago, IL)
- …SalesForce. **Qualifications:** + **Experience:** At least one year working in a call center or telemarketing environment; telephone prospecting and real estate ... ** Agent Recruiter** **Real Life. Real Connections.** **What you'll...career. + Persuasive, going for the win on every call ; celebrating victories, moving past defeats. + Customer focused,… more
- Driveline (Taylorville, IL)
- …Education & Experience Requirements + High School Diploma or equivalent required + Some call center or customer service experience is preferred, but not required ... Field Support Agent Date Posted: 06/01/2024 Apply (https://auto-scheduler.com/drivelinecareers/index.php/Contact/index/117154) + Employee...enter the calls into the system, correctly code each call , and enter comments detailing the issue and the… more
- HUB International (Des Plaines, IL)
- …by developing relationships with others. **Responsibilities:** + Successfully work in a call center type of environment. + Process endorsement requests for ... the right fit for you. The Personal Lines Retention Agent provides a high level of service to our...unexpected. When you partner with us, you're at the center of a vast network of experts who will… more
- Eligo Energy, LLC (Chicago, IL)
- …for energetic, self-motivated individuals to make an impact as part of a dynamic call center team. We offer competitive hourly compensation with bonus potential. ... Customer Service Representative: As a Customer Service Representative in a call center environment, you will work to support commercial and residential customers… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Team Lead** **Job Details** **Job Location** Chicago, IL **Position Type** Full Time **Education Level** High School/GED **Salary Range** $19.50 - ... Customer Service **Job Description** **STATEMENT OF PURPOSE** **:** The Call Center Team Lead position is responsible...provide ongoing training for medical schedulers, they monitor of agent call handling, and provide regular feedback… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Supervisor** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time **Education Level** 2 Year Degree ... Category** Management **Job Description** **STATEMENT OF PURPOSE** **:** The Call Center Supervisor is responsible for direct...Randomly listen in on calls; + Establish communication with agent ; + Resource for questions, issues, or concerns; +… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Supervisor** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time **Education Level** High School/GED ... coaching, and performance sessions. **STATEMENT OF PURPOSE** : The Call Center Supervisor is responsible for direct...Randomly listen in on calls; + Establish communication with agent ; + Resource for questions, issues, or concerns; +… more
- Insight Global (Des Plaines, IL)
- …of how calls are made ( call agent perspective to the flow through Call manager) E911 Voice Gateway experience Contact Center VoIP experience ( call in ... install, configure, manage, secure, document, and support the systems within Data Center , Distribution Center , Public and Private Cloud environments, providing… more
- Navient (Springfield, IL)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
- Walgreens (Deerfield, IL)
- …This role has relationships with all levels of the service delivery team, call center operations, business relationship team, and the LOBs supported **Job ... presence (including weekends) in group chat rooms with multiple call center management teams. + Communicates new...overall Division goals + Reviews and analyzes customer and agent feedback on a daily basis to identify trends… more
- Walgreens (Deerfield, IL)
- …analytics and customer and agent feedback. Has relationships with all levels of the call center support team, and the eCom business. This position is the SME ... Responsible for analyzing their assigned LOB (line of business) agent systems and processes. Supports and improves processes for... success. This would include calibration sessions with the call center 's PR&A (Performance, Research & Analysis)… more
- CGI Technologies and Solutions, Inc. (Chicago, IL)
- …hood HEPPA filter to open mail * Interface with Passport applicants at Agency/ Center information and will- call counters. At the Information Station, ensure ... customer is provided fee information. Copy customer identification. At the will call station, distribute passports to the correct applicant, comparing customer to… more
- Extra Space Storage (New Lenox, IL)
- …to our success from our executive management team, corporate employees, on-site managers and call center team. **Offering a Career Path Paved with Innovation and ... Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
- Extra Space Storage (Joliet, IL)
- …to our success from our executive management team, corporate employees, on-site managers and call center team. **Offering a Career Path Paved with Innovation and ... Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
- Extra Space Storage (Cicero, IL)
- …to our success from our executive management team, corporate employees, on-site managers and call center team. **Offering a Career Path Paved with Innovation and ... Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
- Lincoln Financial Group (Springfield, IL)
- …process, clearly articulates, documents and validates more complex technical requirements for IVR call flows. Maintains and enhances agent set up and call ... 73192 **What You'll Be Doing** Lincoln National Corporation seeks a Contact Center Technologies, Senior Business System Analyst in Radnor, PA. To modernize Contact… more
- HUB International (Des Plaines, IL)
- …other key performance metrics. + Identify customer's need and clarify information for Call Center Agents. + Seize the opportunity to transfer calls immediately ... the right fit for you. The Personal Lines Retention Agent provides a high level of service to our...manner. + Keep records of all conversations in our call center database in a comprehensive manner.… more
- Teleperformance USA (IL)
- …computer system + Proven oral & written communication skills + 6 months Call Center experience, preferred + Logical problem-solving skills + Availability to ... Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company?...for assistance and/or possible processing payments + Track all call related information for auditing and reporting purposes +… more