- Cardinal Health (Springfield, IL)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II , Customer Service Operations processes orders ... in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- R1 RCM (Chicago, IL)
- …analytics, AI, intelligent automation, and workflow orchestration. As our Patient Solutions Representative II , you will liaison between patients and the ... what you will experience working as a Patient Solutions Representative II :** + Deliver a high-quality patient...+ Minimum 1 year of experience in a healthcare call center environment For this US-based position,… more
- Cardinal Health (Springfield, IL)
- …in problem-solving, research and problem/dispute resolution. **_Job Summary_** This Bilingual Representative II , Customer Service Operations is responsible for ... experience, preferred + 1-3 years of customer service experience in a call center environment, preferred + Fluent in English and Spanish (able to communicate… more
- Ricoh Americas Corporation (Chicago, IL)
- **Field Representative II , Field Services Support SCA** POSITION PROFILE Services and repairs a variety of company products and systems at customer locations ... may be required. . Requires daily internal contact with the service call center via telephone and wireless to receive and provide instructions concerning service… more
- WM (Lombard, IL)
- …Attend 7 weeks of Virtual Training!** **Remote Position: Must live 50 miles within a WM Call Center site near the following states: AZ, AL, TN, TX, WI, IL, MA, ... + Meets or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …experience; requirements development, programming, software testing, technical writing, customer call support (Help Desk). **Other Job Specific Skills** + Knowledge ... of CMMI Level II /III, IEEE or other software development standards, SDLC Methodologies,...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Sysco (Hampshire, IL)
- …May include coverage for two shifts, weekend work, extended overtime, on- call , and emergency response situations. + Manage personnel performance, including employee ... status meetings, escalating constraints, and collaboration with Sysco's Global Support Center support groups. + Responsible for managing and utilizing computerized… more
- Proven IT (Tinley Park, IL)
- …licensing. Responsibilities + Provides Tier III support to the Proven IT Tier II Engineers, serving as an escalation point for complex technical issues + Analyzes ... promote collaboration and client satisfaction + Participates in an on- call rotation to promptly address priority-one escalations from third-party...plus years of experience working in the IT Tier II or Tier III field preferred + Strong knowledge… more