- KONE, Inc (Moline, IL)
- …_, Corporate Knights for clean capitalism and others._ We are looking for an Inbound Customer Service Agent who will be the voice of KONE and take care ... the sales organization. **Qualifications** : + 3+ years related experience and/or training in the field of customer... experience and/or training in the field of customer service or prior supervisory experience . +… more
- KONE, Inc (Moline, IL)
- …_, Corporate Knights for clean capitalism and others._ **As our Customer Service Agent , your main responsibilities will be:** + ... or general education degree (GED). + 1+ years of related experience and/or training in the field of customer service or call centers. + Ability to speak clearly… more
- Pinkerton (Chicago, IL)
- …perspectives to join our family of industry subject matter experts. The Agent will perform a variety of assignments including concierge-level, residential, or event ... Diploma or GED with law enforcement, military, and/or security experience . An IL PERC, FOID, FCC, and CCW are...PERC, FOID, FCC, and CCW are required. + Concierge-level customer service knowledge. + Able to complete thorough and… more
- The Joint Commission (Oak Brook, IL)
- …for our Publications, Education and eProducts business units while delivering a great customer experience and achieving high overall customer satisfaction. ... and policies. 1. Becomes familiar with product functionality and customer experience of JCR products before launch...and using chat technologies like Skype, MS Teams, etc. Experience working with live agent chat a… more
- iCIMS (Springfield, IL)
- …complex stacks, reducing TCO, and delivering measurable business outcomes + Experience establishing AI and agent standards and operationalizing agentic ... secure, compliant, and scalable delivery across CRM, CPQ, CLM, Marketing Automation, Customer Success, Data, AI, and integration layers. **About Us** When you join… more
- Home Depot (Bedford Park, IL)
- …(Yard, Carrier Relations) and/or Office Operations (eg, Transportation Coordinators, Customer Service Associates, General Office Associates). The DC Operations ... the GM to manage relationship with #3PL onsite delivery or transportation agent for all outbound loads, review transportation carrier performance with transportation… more
- Prysmian (Du Quoin, IL)
- …ability working in a high-performance manufacturing environment. + Proven leadership experience in a manufacturing management environment. + Must have good attention ... of business principles and practices; functions as a change agent who can effectively manage manufacturing to achieve positive...in a related field preferred + 4+ years supervisory experience in a manufacturing setting. + Strong project management… more
- Sysco (Woodridge, IL)
- …with our customers to develop relationships; ensuring ultimate customer satisfaction and returning customers. **RESPONSIBILITIES** + Proactively communicate ... to all internal and external related parties to exceed customer 's expectations. + Respond timely and accurately to all incoming customer correspondence along… more
- Sysco (Woodridge, IL)
- **QUALIFICATIONS** **Must Haves:** + High School Diploma or equivalent + 1 year in a Customer Service role + Customer centric and Internet savvy + Strong MS ... Office skills **Preferred Qualifications:** + Restaurant supply/commercial food service experience **RESPONSIBILITIES** + Proactively communicate to all internal and… more
- Coinbase (Springfield, IL)
- …over 100 million customers worldwide. You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing) tooling and you ... looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team,...Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean… more
- Oracle (Springfield, IL)
- …platform for use with the Oracle Health EHR. This role leads a "no-code" agent creation experience -so an informaticist or clinical administrator can assemble an ... engineering, and UX. **Responsibilities** + Define the vision, roadmap, and end‑to‑end user experience for AI-based agent assembly. + Design and deliver a… more
- Camping World (Lincolnshire, IL)
- …and operations teams to understand business requirements and deliver solutions that enhance customer experience and agent efficiency + Drive the adoption ... high availability, security, and performance. Previous hands-on network technical experience is a must for this role as well...information & computer science + 10+ years of progressive experience in network infrastructure, with at least 5 years… more
- Kemper (Chicago, IL)
- …+ Must be fully licensed to sell all Kemper Life's products (Life, Health, P&C) + Customer service experience + Must be at least 18 years of age + Valid ... and evolving needs. By joining our team, you will help provide an experience to our stakeholders that delivers on our promises._ **Role:** Licensed Insurance Sales… more
- Oracle (Springfield, IL)
- …this transformative mission. **The Role** As a **Consulting Member of Technical Staff - Agent Engineering (IC5)** , you will be a key contributor in designing and ... and revenue workflows. + Lead the development of core agent infrastructure, including orchestration, memory, tool use, and ...Science or a related field. + 10+ years of experience in backend or platform engineering, ideally in domains… more
- Oracle (Springfield, IL)
- …Note AI Agent to drive continued growth and global expansion. + ** Customer Value:** Ensure the Clinical Note AI agent provides measurable business value ... **Job Description** The Clinical Note AI Agent Product Management Leader will be responsible for...the team scales. **Required Qualifications:** + 8+ years proven experience as inbound product leader having launched products and… more
- PNC (Chicago, IL)
- …Identifying Sales Opportunities **Competencies** Business Acumen, Client Relationship Management, Customer Experience Management., Decision Making and Critical ... serve. We are all united in delivering the best experience for our customers. We work together each day...PNC is a trusted provider of shareholder representation, escrow agent , and paying agent services, delivering high-touch… more
- Forward Air (Des Plaines, IL)
- … dynamically routes shipments to maximize margins while ensuring an exceptional customer experience . Working in a collaborative team atmosphere, all operators ... Position: Operations Agent Pay Rate: $60k-$65k Schedule: M-F 7am -...a portfolio of Omni's key accounts and provides unmatched customer service from the initial quote through final delivery.… more
- Cayuse Holdings (Springfield, IL)
- …Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within service level agreements ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote...Need** + High school diploma or GED required. + Experience preferred Service Desk or Customer Service… more
- Cayuse Holdings (Springfield, IL)
- …Hourly Non-Exempt **Pay Rate:** $20.00-$22.00/hr **The Work** The Service Desk Agent delivers customer service solutions adhering to established company ... **Overview** **Job Title:** Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote...assigned. **Qualifications** **Qualifications - Here's What You Need** + Customer service experience and strong focus on… more
- Oracle (Springfield, IL)
- …experimentation and deployment. 4. Build and support asynchronous communication patterns **(user- agent , agent - agent and multimodal)** using message queues ... adoption where appropriate. Qualifications 1. 4-7 years of relevant software development experience , with a focus on backend and AI-first applications. 2. BS/MS in… more
