- Celestica (Chicago, IL)
- …development - from the drawing board to full-scale production and after-market services. The Customer Program Manager position acts as the primary interface ... Business Processes set up , Communications Mgmt.and performance reporting and planning. The program manager is key team leader for the customer account and… more
- Oracle (Springfield, IL)
- …and build bridges and relationships are a must. We are specifically looking for a customer centric technical program manager to join the Oracle Health Group. ... you will have the responsibility of ensuring that our customer 's business requirements are met. Soft skills to motivate,...and / or infrastructure changes; track and report on program achievements. + Drive execution for on-time, on-scope delivery… more
- Renaissance (Chicago, IL)
- …state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as ... our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic...Use advanced data analysis and performance metrics to evaluate program health, implementation fidelity, and customer outcomes.… more
- Celestica (Chicago, IL)
- …CO1-MBD-CBU **Job Level:** Level 10 **Direct/Indirect Indicator:** Indirect **Summary** The Global Customer Business Unit (GCBU) Program Manager acts as ... Unit (GCBU) **Role:** Consultant 1 (CO1) **Job Title:** Consultant, Customer Business Unit Program Mgmt 1 **Job...critical operational key performance indicators (KPIs), and meeting defined program goals. The Program Manager … more
- Coinbase (Springfield, IL)
- …product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a best-in-class ... fully supported. The CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of… more
- Sharecare (Springfield, IL)
- …from 8am - 4:30pm CST. **Job Summary:** Under the general supervision of a Customer Service Manager , the Program Engagement Representative has the primary ... features and services available to members based on their employer-sponsored health program . Provides assistance to the program team members and performs… more
- SOS International LLC (Chicago, IL)
- …for upcoming assignments. + Perform other duties as assigned by the customer or the Program Manager . **Qualifications** **Minimum Requirements** ... in Chicago, IL to support our federal law enforcement customer . The Spanish Analytic Linguist will provide operational support...subpoenaed to testify. + Maintain regular communication with the program manager and keeping them informed of… more
- Liberty Utilities (Harrisburg, IL)
- …and cost-effective utility services. **Accountabilities** + Oversee Liberty's Voice of the Customer Program ensuring the enterprise utilizes customer ... Manager , Voice of the Customer Insights...responsible for developing and executing Liberty's Market Research and Customer Satisfaction Program . This program … more
- Hilton (Springfield, IL)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center Projects\)_ **Location:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...programs and benefits such as: + Go Hilton travel program : 110 nights of discounted travel with room rates… more
- The Hertz Corporation (Chicago, IL)
- The ** Customer Operations Manager ** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer ... activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand...Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement &… more
- PNC (Chicago, IL)
- …to contribute to the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be based in Pittsburgh or ... basis. Some responsibilities may be performed remotely, at the manager 's discretion. PNC is seeking to transform its Retail...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- Feldco Windows, Siding & Doors (Rosemont, IL)
- Assistant Manager - Customer Care Center Job Info: + Employment Type: Full-Time + Location: 6300 North River Road, Rosemont, Illinois 60018 + Hours: ... renewal company, committed to providing exceptional value and outstanding customer experience. We specialize in replacement windows, siding, doors,...12 times! About the Job: The Assistant Call Center Manager plays a key role in the daily success… more
- TreeHouse Foods, Inc. (Springfield, IL)
- …**Location:** MN Works from Home **Job Type:** Field Sales **Job Posting Title:** Manager , Customer and Category Management **About Us** **:** TreeHouse Foods ... You G** **ain** **:** + Competitive compensation and benefits program with no waiting period - you're eligible from...the Role:_** We are seeking a dynamic and results-driven Manager , Customer and Category Management (formally titled… more
- The Cary Company (Addison, IL)
- Customer Service Manager Location: Addison, IL (On-site) Compensation: $70,000-$80,000 annually + incentives & benefits (Compensation varies based on experience ... The Cary Company is seeking a dynamic and hands-on Customer Service Manager to lead our high-performing...Reimbursement Account (HRA) + Cafeteria Plan + Childcare Reimbursement Program + 9/80 Scheduling Option & Flex Fridays (after… more
- Keeper Security, Inc. (Chicago, IL)
- Keeper is hiring a driven, bilingual (Spanish or Portuguese) Customer Success Manager to join a high producing team within our B2B sales division. This is a 100% ... opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will work with...opportunity employer and participant in the US Federal E-Verify program . We celebrate diversity and are committed to creating… more
- MongoDB (Chicago, IL)
- Individuals in the Customer Success Manager role have a...customer centric approach and helping to build the program . In this role you will also become a ... success plan + Work on strategic internal projects to help build the Customer Success program ; our expectation is that anyone in this role has strong business… more
- Compass Group, North America (Moline, IL)
- Eurest **Position Title: MANAGER OF CUSTOMER EXPERIENCE - MOLINE, IL** **Salary:** $75000 - $90000 **Other Forms of Compensation:** As the leader in business and ... grow your career with Eurest. **Job Summary** As a ** Customer Experience Manager ** , you will lead...Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace… more
- Coinbase (Springfield, IL)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- British Swim School (Chicago, IL)
- Future Opening: Customer Experience Manager Part Time * Chicago Being a Swim Instructor at British Swim School is more than just a job, it is an opportunity to ... reading, as we have an opportunity for you! The Customer Experience Manager , known as the "Deck...about their account, their child's progress, or about the program . + Assist swim instructors and managers when needed… more
- CH Robinson (Chicago, IL)
- CH Robinson is seeking a **Key Customer Success Manager ** is responsible for growth and retention of key and strategic accounts. You will ensure our customers ... relationships, provides value creation, solution expansion, and ensures overall customer satisfaction. This is accomplished by cultivating trust, creating alignment… more