- Capital One (Springfield, IL)
- …sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention ). + Evaluation & Selection: Lead the evaluation, selection, and ... Director, Marketing Technology Lead - Capital One Software (Remote) About Us...intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking… more
- Oracle (Springfield, IL)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Springfield, IL)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Springfield, IL)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Crate & Barrel (Northbrook, IL)
- …decisions, focusing on outcomes like customer lifetime value and retention + Lead executive-level meetings and conversations, effectively communicating CRM ... Programs and Operations + Define and champion the overall customer strategy, lifecycle strategies, and CRM vision for assigned...alignment with overall business objectives and market opportunities + Lead , mentor, and manage a team of CRM Program… more
- eightfold.ai (Chicago, IL)
- …Success operates and how customers engage with Eightfold. About the Role The Digital Customer Experience (CX) Lead will own the design, execution, and continuous ... continuously improve post-sales digital engagement programs that enhance onboarding, adoption, retention , and expansion across customer segments. + Develop and… more
- C&W Services (Chicago, IL)
- **Job Title** Customer Success Operations & Insights Lead **Job Description Summary** The Customer Success Operations & Insights Lead owns Gainsight ... of executive-level client summary narratives. This role enables proactive customer health management, streamlined workflows, and board-ready insights that drive… more
- Coinbase (Springfield, IL)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- Robert Half-Robert Half Corporate (Chicago, IL)
- …staff, clients and candidates. + Conduct effective meetings. ** Customer Focus** + Lead customer retention and expansion strategy. + Build customer ... and expectations) + Promote a culture of collaboration. + Motivate, inspire and lead by example. + Provide recognition and celebrate successes. + Manage change… more
- WM (Bannockburn, IL)
- …the tools and technology provided. + Effectively utilize technology based CRM ( Customer Relationship Management) tool for lead follow-up, sale cycle disposition, ... and/or resolving service quality issues. Team Members will resolve customer complaints and concerns through active listening, empathy, and professionalism.… more
- The ODP Corporation (Deerfield, IL)
- …the customer experience. + Supports community outreach initiatives to drive client/ customer retention . + Works to continually develop personal selling skills ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing… more
- The Clorox Company (Chicago, IL)
- …across Clorox categories. + Identify best in class digital shelf partners to lead focused insight work across prioritized customer teams (Amazon, Walmart and ... in atomized moments, not linear funnels. -The Omni-Insight Shopper Lead is a pivotal role that blends eCommerce analytics,...(Amazon priority + key .Coms)** + Partner with Amazon customer teams, and BU marketing teams to decode shopper… more
- US Bank (Naperville, IL)
- …their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a ... VP - Head of MPS Enterprise and SMB Marketing, the Lifecycle Marketing Enablement lead will build rapport and work closely with our key internal subject matter… more
- DCX-CHOL Enterprises Inc. (Pekin, IL)
- The Engineering Test Technician Lead is responsible for planning, executing, and overseeing product testing activities for military- and defense-grade cable ... expectations while supporting continuous improvement across the test function. The Lead will perform hands-on testing, develop test documentation (including ATPs),… more
- MetLife (Aurora, IL)
- …responsible for developing strategies to drive employee education, engagement, and retention through strategic analysis of customer data (eligible, participant, ... The Team You Will Join The National Accounts Communication and Engagement Lead (CEL) serves as a communication and enrollment expert and is responsible for the… more
- Grant Thornton (Downers Grove, IL)
- Position Summary The Oracle HCM Integration and Reporting Lead is a strategic leader responsible for overseeing a team dedicated to managing, creating, and ... opportunities to streamline and proactively enhance reporting solutions. The Lead will collaborate with cross-functional teams, drive process improvements, and… more
- Graphic Packaging International, LLC (Shelbyville, IL)
- …Made Possible.** ** Lead Operator - Experienced - Blanking:** + $5,004 Retention Bonus for New Hires and Qualifying Rehires + Starting At $24.02, progressing ... Lead Operator - Experienced Requisition ID: 850 Location:...equipment (blanker machines) to produce finished blanks according to customer specifications and quality standards at or above specified… more
- R1 RCM (Chicago, IL)
- …engagement and reference ability. **Key Responsibilities** **Leadership & Strategy** + Lead site-based consulting teams aligned to the managed software delivery ... to drive adoption of best practices + Build trusted relationships with customer stakeholders to drive engagement and reference ability. + Ensure proactive issue… more
- HUB International (Chicago, IL)
- …relationships with others **Summary** As a Senior Commercial Account Manager and Team Lead , you will manage an assigned book of business. You will be responsible ... the complexity or number of accounts. + Provide quality customer service to existing accounts with a goal of...service to existing accounts with a goal of 93% retention or more. + Collaborate within a team that… more
- PagerDuty (Springfield, IL)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more