- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive work environment....by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service … more
- SKC Communication Products LLC (IL)
- …project from concept through completion ensuring quality control, profitability & customer satisfaction. MAJOR RESPONSIBILITIES AND DUTIES + Responsible for working ... required for system functionality. . Coordinate control system requirements with both customer and programmer. + Answer questions and troubleshoot with all project… more
- Proven IT (Tinley Park, IL)
- …to detail + Must maintain confidentiality of information + Excellent organizational and customer service skills + Must be a self-motivated individual with a ... and trouble-shooting support. This is the basic level of customer support. The Tier I Engineer is...of Illinois (BCBSIL). Health options include a choice of 2 PPO plans, a High Deductible Health plan and… more
- RKON (Chicago, IL)
- …third parties. Recruiters, please do not contact. Responsibilities Include: + Provides world class customer service by acting as a customer advocate with a ... ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service ...pursue a long-term career in IT, and a strong customer service background. + Excellent teamwork, communications… more
- SKC Communication Products LLC (IL)
- …AND DUTIES 1. Provide Post-Sales Technical support for videoconferencing and integration clients 2 . Provide excellent customer service and build customer ... shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0- 2 years Preferred Qualifications 1. Great communication… more
- North American Lighting (Paris, IL)
- …Your Background + Bachelor's Degree in Business or a related discipline, plus up to 2 years of Customer Service and/or other related job experience OR ... of the Koito Group of Companies, is the largest tier one automotive exterior lighting manufacturer in North America....Associates Degree in Business or a related discipline, plus 2 -4 years of Customer Service … more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 ... execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and… more
- CH Robinson (Chicago, IL)
- CH Robinson is hiring a ** Customer Success Manager** to grow and retain primary and key accounts. In this role, your primary objective is to ensure customers derive ... you will develop strategic relationships, expand solutions, and ensure overall customer satisfaction. You'll achieve this by cultivating trust, aligning with… more
- Insight Global (Oak Brook, IL)
- …possess some technical knowledge, experience working with a ticketing system, and excellent customer service skills. We are a company committed to creating ... Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements . 2 + of experience in an IT Support/technical Tier … more
- Sinclair Broadcast Group (Chicago, IL)
- …Connected TV (CTV), and other omni-channel advertising solutions, to mid-market, tier 2 , independent advertising agencies, and local media companies. ... Connected TV (CTV), and other omni-channel advertising solutions, to mid-market, tier 2 , independent advertising agencies, and local media companies.… more
- Rubrik (Springfield, IL)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... data may be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions designated Moderate Risk._ **Position Risk… more
- Leidos (O'Fallon, IL)
- …in ticket. * Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 support * Provide timely situational awareness to ... service has been restored upon resolution of all customer -initiated tickets * Network/ Service Restoration: Restore networks...ticket system updates and status reporting utilizing procedures between Tier I and Tier II. Record, assess,… more
- Rubrik (Springfield, IL)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... assigned customers. + Makes technical and sales presentations to customer 's technical staff and senior management. + Serves as...be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions… more
- Rubrik (Springfield, IL)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... GovCloud + The primary point of contact for the customer support team on all SFDC needs during PST...be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions… more
- CompuCom (Springfield, IL)
- …escalation, and adapt service to changes in demand. + Led Tier 1 & Tier 2 service desk teams. + Proven people management and leadership skills and at ... 2 services and support to clients while ensuring service levels are achieved and customer expectations...+ Quality oriented in all aspects of delivery. + Customer service focus. **Wage Range** **:** The… more
- Graybar (Itasca, IL)
- …6-10 years of experience preferred + Preferred experience in the following markets: + Traditional Telco ( Tier 1, Tier 2 , Tier 3 Telephone Companies) + ... connecting personally with your customers and delivering the best service in the industry is your priority, we are...tailored to their business objectives + Navigate inside the customer and gain market share of their purchases +… more
- Serco (Scott AFB, IL)
- …throughout the country. You will be part of a 8-member team that works closely with Tier 2 and other various technical teams to deliver quality service and ... all over the US and Canada. Our team provides tier one support to all Serco employees supporting those...systems to Serco employees. The team provides outstanding customer service in support of the employees… more
- Reyes Holdings (Chicago, IL)
- …both with and without supplier participation. + Plan and execute regular business reviews with Tier 1 and Tier 2 retailer partners to identify areas of ... annual business plan goals and objectives. + Drive detailed customer level planning and gap closing initiatives to ensure...efforts at store level to execute critical programming and Tier 1 retailers. + Other projects or duties as… more
- Amazon (Chicago, IL)
- …success, building mind share and driving broad use of Amazon's utility computing services with Tier 2 & Tier 3 financial services organizations. The ideal ... and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws and Company… more
- US Air Force - Agency Wide (Scott AFB, IL)
- …high-level meetings and leads strategic level briefings to Defense, Joint, and Service leaders across the enterprise. The Director is also responsible for providing ... executive oversight and direction to the more than 1,100 Service personnel assigned to Personal Property offices across the globe. The Director will: Develop… more