- Lumen (Springfield, IL)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures ... opportunities and engaging sales accordingly. **The Main Responsibilities** * Implement customer success plans using standardized journey templates to set… more
- Lumen (Springfield, IL)
- …Apply now to continue digitally connecting the world and shaping the future. **The Role** The Customer Success Advocate I is a customer -facing role that ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set… more
- Graphic Packaging International, LLC (Carol Stream, IL)
- Customer Advocate II Requisition ID: 10419 Location: Carol Stream, IL, US, 60188 Department: Customer Service Travel: No Travel Required **If you are a GPI ... carton facility. We are seeking a driven, agile, passionate Customer Advocate . The Customer ...International (GPI) our employees are the cornerstone of our success . We place great emphasis on exceeding customer… more
- Whitsons Culinary Group (Berkeley, IL)
- Customer Success Specialist-Chicago, IL Berkely, IL, USA Requisition Number 13689 Location Berkely Il Job Description SUMMARY: The Customer Success ... and assistance. Collaborate with various internal teams to drive customer success , retention, and loyalty. Your goal...retention, and loyalty. Your goal is to be the customer 's advocate within the organization and strive… more
- Resideo (Aurora, IL)
- …efforts that make a real impact? Join the Resideo Grid Services team as a Customer Success Manager to help shape a more resilient, sustainable energy future. At ... grid optimization. **SUMMARY** We're seeking a dynamic and knowledgeable Customer Success Manager to support customers participating...and DR program structures across all relevant ISOs + Advocate for customer interests in discussions with… more
- Cisco (Chicago, IL)
- Technical Customer Success Manager Apply (https://jobs.cisco.com/jobs/Login?projectId=1433367) + Location:Chicago, Illinois, US + Alternate LocationHybrid work ... with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners. Your role involves… more
- Palo Alto Networks (Chicago, IL)
- …the way that Fortune 500s view, measure, and invest in Internet safety. Technical Customer Success is the core of post-sales' Xpanse subject matter expertise. We ... safe from malicious actors on the Internet. As a Customer Success Architect, you will think critically...most out of our products + Serve as the customer 's chief advocate and champion customer… more
- ThermoFisher Scientific (Chicago, IL)
- **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** Customer Success Manager R-01322817 *This role can be remote and ... our growing Services business, we are looking for a Customer Success Manager (CSM), to support the...plan for each customer . CSM will monitor customer progress and act as an internal advocate… more
- Confluent (Springfield, IL)
- …Team. One Data Streaming Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Qualtrics (Chicago, IL)
- …Join over 5,000 people across the globe who think that's work worth doing. **Senior Manager Customer Success ** **Why We Have This Role** As a Customer ... **How You'll Grow** + As a member of the Customer Success leadership team, you will play...and results to key partners and act as an advocate for the team within Qualtrics and to external… more
- TELUS Agriculture & Consumer Goods (IL)
- …and sustainable food and consumer goods value chains. About the role The Customer Success Field Specialist will provide the leadership necessary to manage, ... training and fostering adoption of TELUS Agronomy's enterprise precision software. The Customer Success Field Specialist will work with targeted organizations to… more
- RLDatix (IL)
- What You Will Do The VP of Customer Success is accountable for leading and overseeing Customer Success Management as the accountable function for the ... chain. The successful candidate will lead our North America customer success initiatives, ensuring that our customers'...+ Act as a Trusted Advisor: serve as a customer advocate , representing RLDatix at conferences, advisory… more
- Forrester (Chicago, IL)
- …us and build an extraordinary future. **About This Role:** As Vice President, Customer Success , the successful candidate is responsible for managing aspects of ... Forrester relationship. This individual develops and leads the organization's customer success strategy and manages the overall...developing the right talent. + Serving as a client advocate . + Designing and managing new processes to improve… more
- Forrester (Chicago, IL)
- …build an extraordinary future. **About This Role:** As a member of Forrester's customer success organization, you are responsible for the engagement value ... delivered to Forrester's clients. The Customer Success Manager will orchestrate the ...accounts to drive high engagement. Serve as a client advocate driving strong renewal rates and higher enrichment by… more
- Confluent (Springfield, IL)
- …One Confluent. One Team. One Data Streaming Platform. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success , retention, and subscription expansion within...of Confluent + Work across the organization as the customer 's champion to advocate for their needs… more
- Miovision (IL)
- …States. For more information, visit miovision.com . Position Summary Miovision is looking for a Customer Success Manager (CSM) to join our team. We love to meet ... our customer 's needs...guide customers in developing and executing strategies that drive success . This is a remote-first role supporting customers across… more
- CH Robinson (Chicago, IL)
- CH Robinson is hiring a ** Customer Success Manager** to grow and retain primary and key accounts. In this role, your primary objective is to ensure customers ... trust, aligning with executive-level contacts, and serving as a customer advocate . If you're passionate about driving...the power of in-person collaboration to fuel innovation and success . In this role, you'll connect with peers on-site… more
- Amazon (Chicago, IL)
- …Specialists & Partners (ASP) org, you will be responsible for scaling AWS's customer success methodologies across our partner ecosystem to drive measurable ... enablement with hands-on execution to establish partners as extensions of AWS's customer success organization. Key job responsibilities Strategy and approach: -… more
- Mediavine (Chicago, IL)
- …be based in the United States You Have: + 2+ years of experience in Customer Success or a related field + Mediavine experience preferred + Experience working ... Proactively assess potential risks of churn and implement solutions to ensure ongoing success + Advocate for publisher needs, addressing feature and data… more
- EDB (Springfield, IL)
- …member of the Executive Leadership Team responsible for the entire post-sale customer experience-including Customer Success , Support, Professional Services, ... at scale. **Ideal Experience:** + Proven track record leading Customer Success , Support, and/or Services functions in... experience and reduce manual effort. **Key Competencies:** + ** Customer Advocate ** : Deep understanding of … more