- DoorDash (Chicago, IL)
- …experience and demonstrated leadership. + You have 5+ years of experience in customer success , account management, onboarding, or other related fields. + You ... the platform. About the Role We're looking for an Implementation Team Lead to oversee our US-based...in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a… more
- Paylocity (Schaumburg, IL)
- …and feedback to their employees around areas of improvement and identify areas of success . The Team Lead will be instrumental in assisting management by ... to be taken to improve the department and maintain success . The Team Lead must be able...disabilities to perform the essential functions. + Manage and lead a team of Implementation Consultants, ensuring… more
- Cardinal Health (Springfield, IL)
- …technologies to maximize the business value of the technologies and enhance customer experience. This function creates strategies for the portfolio and innovative ... improvements, and develops solutions through application of engineering principles. The Implementation team is part of many diverse and dependent workstreams that… more
- ADP (Elk Grove Village, IL)
- …in this role, you will leverage your process and data-oriented mindset and passion for customer success to build out new processes and procedures that make our ... **ADP is hiring a Lead Client Success Operations Manager.** In...or equivalent in education and experience + Passion for customer success and designing processes that scale… more
- Cancer IQ (Chicago, IL)
- …at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing and ... play a key role in the strategic planning and program leadership of customer success initiatives, ensuring that our processes, programs, and partnerships are… more
- CH Robinson (Chicago, IL)
- …growth and profitability goals are met + Collaborate with sales and customer success teams to identify upsell and cross-sell opportunities, contributing ... CH Robinson is currently seeking a Senior Director, Global Implementation who will be responsible for overseeing and managing the global delivery of professional … more
- Wolters Kluwer (Chicago, IL)
- …and develop remediation strategies when necessary + Direct Customer Success Specialists in executing supporting implementation activities, including workflow ... + Implementation and Project Management + Understand and uncover customer needs, initiatives, and deployment opportunities + Lead the development… more
- ReSound (Springfield, IL)
- …to senior leadership and cross-functional partners. + Support smooth handoffs from implementation to support and customer success teams. **What ... truly make the world look and sound better.** We're seeking a **Services Implementation Manager** to execute the rollout of new post-sales service offerings across… more
- Cardinal Health (Springfield, IL)
- …technologies to maximize the business value of the technologies and enhance customer experience. This function creates strategies for the portfolio and innovative ... improvements, and develops solutions through application of engineering principles. The Implementation team is made up of multiple technology teams that enable… more
- Amazon (Chicago, IL)
- …rearchitecting critical processes to leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members leverage their deep knowledge of AWS ... partner teams to propose, architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as an… more
- Merck (Peoria, IL)
- …motivated and customer -focused individual to join our team as a Beef Monitoring Customer Success Representative. In this role, you will be the first line of ... to provide patient and effective training. The Beef Monitoring Customer Success Representative will join our company's...in CRM. + Recommend additions to quick guides and customer communication for improvements. + Lead effort… more
- Merck (Springfield, IL)
- **Job Description** **Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training ... staff on the change management journey related to the implementation of our products. Our data-driven solutions are used... Customer Communications, Customer Experience Improvement, Customer Experience Management, Customer Success ,… more
- Amazon (Chicago, IL)
- …CxO level at customers to maximize customers' observability investments. Key job responsibilities * Lead a team of Customer Success Specialists focused on ... gain insights into the behavior, performance, and health of systems. The Observability Customer Success Manager role owns our customers' post launch journey… more
- Qualtrics (Chicago, IL)
- …Join over 5,000 people across the globe who think that's work worth doing. ** Customer Success Manager, Research Consulting** **Why We Have This Role** The Edge ... Customer Success Manager is at the heart...and coordinating with the Edge delivery teams for successful implementation of Edge subscription offerings (including top-notch knowledge and… more
- SAP (Chicago, IL)
- …and bringing an entrepreneurial spirit to the mission of driving customer success . We provide opportunities to lead regional and global workstreams that help ... of benefit options for you to choose from. **Business Technology Platform Senior Customer Success Partner** **- Midwest Region** SAP Office- Midwest Region.… more
- MongoDB (Chicago, IL)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or...an application team devise a custom MongoDB solution or implementation for their critical application, no day is the… more
- CIBC (Chicago, IL)
- …Building -** As a project manager the Client Solutions Specialist will lead and manage the transition effort while collaborating with the team identified ... CIBC's vendors, INTRIA, Retail Operations, and the branch network. + ** Implementation & Transitioning -** Coordinate new and existing client transitions and… more
- EPAM Systems (Chicago, IL)
- …**\#LI-DNI** **Responsibilities** + Lead , mentor, and manage a team of customer success professionals, project managers, and other PMO staff + Foster ... + Shape solutions, scope engagements, establish operating models, and lead transitions from sales to delivery + Orchestrate business...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- Progress Rail Services Corp. (La Grange, IL)
- …from the development of a detailed problem statement through corrective action implementation ; * Collaborate with customer representatives to ensure the Voice ... Location:** EMD HQ LaGrange, IL - 400 **Job Purpose:** Contribute to customer satisfaction through the application of specialized knowledge, skills, and abilities to… more
- Public Consulting Group (Springfield, IL)
- Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human ... and Public Relations and the Creative Director. * The Lead Marketing Account Executive plays a critical role overseeing...proactive and responsive strategies and tactics to advance the success of marketing goals and objectives of business lines… more