- CH Robinson (Chicago, IL)
- CH Robinson is seeking a ** Key Customer Success Manager ** is responsible for growth and retention of key and strategic accounts. You will ensure our ... relationships, provides value creation, solution expansion, and ensures overall customer satisfaction. This is accomplished by cultivating trust, creating alignment… more
- Humana (Springfield, IL)
- …a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring customer ... on retention objectives and test new business initiatives. The Customer Success Manager plays a...deliver exceptional member experiences (ie Call Quality) + Uses key metrics and KPIs to track individual and team… more
- Staples (Lincolnshire, IL)
- …leadership, and a commitment to long-term customer success . As the Key Account Strategic Manager at Quill, you will lead a high-performing team dedicated ... sales processes + Collaborate cross-functionally with Sales Strategy, Marketing, Merchandising, and Customer Success to maximize customer impact + Support… more
- Cancer IQ (Chicago, IL)
- …at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing ... key role in the programmatic design of customer success initiatives, ensuring that our processes,...Onboarding and Implementation . Work closely with an Implementation Manager as a team to guide new customers through… more
- NTT America, Inc. (Springfield, IL)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible ... a vital role in supporting senior team members, executing customer success strategies, and ensuring that ...key stakeholders and decision-makers. . Develop and execute customer success strategies that align with the… more
- American Medical Association (Chicago, IL)
- Sr. Manager Customer Success Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a ... at our corporate offices in Chicago for a Sr. Manager Customer Success on our...scale. + Coordinate cross-functional collaboration to enhance the post-sale customer journey. + Identify and monitor key … more
- Cornerstone onDemand (Chicago, IL)
- Cornerstone is seeking an agile, results driven professional to serve as ** Manager , Customer Success ** . This role will report to the AMER Customer ... and outcomes, leading to renewals, expansion, and advocacy. The Manager , Customer Success will work...and other engagement programs + Drive team performance in key metrics: renewal, retention, upsells, and all critical KPIs… more
- Allegion (IL)
- …Award, which recognizes the most engaged workplace cultures in the world._ **Enterprise Customer Success Manager (Remote, Chicago or East Coast Preferred)** ... many more. We are now looking for an Enterprise Customer Success Manager to join...Demonstrated ability to drive successful product implementations and achieve key outcomes such as account expansion, retention, feature adoption… more
- Wolters Kluwer (Riverwoods, IL)
- …days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- SHI (Springfield, IL)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's ... Cisco Support Services & Software business. The Customer Success Manager will work...experience with SHI. **Role Description** + Executing against given key performance indicators including customer retention, growth… more
- MongoDB (Chicago, IL)
- Individuals in the Customer Success Manager role...will be expected to take full ownership of your customer portfolio and make key decisions to ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or...engineering to develop new innovative solutions. You will be key in building the future roadmap of our product… more
- Qualtrics (Chicago, IL)
- …over 5,000 people across the globe who think that's work worth doing. **Analyst, Technical Success Manager - Healthcare** **Why We Have This Role** The XM ... build programs that drive adoption and value for the customer . Technical Success Managers work in a...relationships with the clients they support. As a Technical Success Manager , you should both be a… more
- SHI (Springfield, IL)
- …of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable ... return on investment, and are satisfied with their marketing engagement. The success manager will collaborate cross-functionally to curate content, drive growth… more
- Norstella (Springfield, IL)
- Client Success Manager Company: MMIT Location: Remote, United States Date Posted: Jan 5, 2026 Employment Type: Full Time Job ID: R-1667 **Description** **About ... alignment on customer business/brand strategy and reflect on our partnership. Key objectives include - brand strategy and pipeline updates, key personas… more
- National Credit Center (Chicago, IL)
- …vendor, but as a trusted extension of their team. Overview We're looking for a Client Success Manager (CSM) to join our growing team. In this role, you'll guide ... profitability, and deliver a seamless buying experience for every customer . We partner closely with our dealers - not...health checks, usage reviews, and follow-up visits to ensure success + Monitor key metrics around product… more
- PagerDuty (Springfield, IL)
- …cross functionally with sales, renewals and operations. Data Analysis and Reporting: + Monitor key customer success metrics, identify trends, and use data to ... responsible for ensuring their success . As a key leader within the Customer Success...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Eurofins US Network (Chicago, IL)
- …in the drug discovery space to join our team! As a Business Development Manager overseeing key accounts, here's what you'll do:** + Will be responsible ... comprised of chemistry, pharmacology, both products and services within assigned key accounts by maintaining current business, expanding to new therapeutic areas… more
- Danaher Corporation (Chicago, IL)
- …(https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Regional Sales Manager , Key Account Management (KAM) Central ... standard sales processes, Danaher Business Systems, and digital tools to drive sustainable success for Molecular Devices, the customer , the team, and yourself.… more
- nVent (Chicago, IL)
- …+ Responsible for the national achievement of our HOFFMAN products sales quota with identified key OEM accounts. + Make direct end customer calls to develop and ... who put their innovation to work to advance our success - and their own. Join an organization that...needs. + Develop and maintain strong relationships with localized key decision-makers at the global customer level.… more
- Capital One (Springfield, IL)
- Strategic Customer Development Manager , New England -...the fastest growing financial products in the industry. A key part to its success over the ... Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - Business...increase value by growing spend. You will partner with key executives and AP managers to create long term,… more