- Humana (Springfield, IL)
- …first** Humana's Consumer Insights and Analytics organization is seeking a Digital Marketing Analysis Lead - Customer Engagement to join the team working ... anywhere in the US or Arlington, VA. As the Lead you will be responsible for improving the prioritization,...part of the. Reporting to the Associate Vice President, Customer Engagement Analysis, you will have an… more
- Bank of America (Chicago, IL)
- Fraud Analytics and Innovation Lead Analyst Newark, Delaware;Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Chandler, Arizona; ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Newark/Fraud-Analytics-and-Innovation- Lead - Analyst \_25028063) **Job Description:** At Bank of America,… more
- Bank of America (Chicago, IL)
- Client Quantitative Analyst Team Lead - AML - Governance Controls Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; New York, New York; ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/Client-Quantitative- Analyst -Team- Lead AML Governance-Controls\_25024745-1) **Job Description:** At Bank… more
- Forrester (Chicago, IL)
- …by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build ... an extraordinary future. **About This Role:** Forrester Research is seeking a Principal Analyst to be a critical member of the research team, responsible for… more
- Highmark Health (Springfield, IL)
- …areas to support clinical quality auditing, The Senior Risk Compliance Analyst is responsible for monitoring and analyzing medical and utilization management ... matter expert, providing insights and guidance to internal departments. The Analyst conducts audits of Medical Directors, Utilization Management (UM) and Case… more
- ManpowerGroup (Deerfield, IL)
- Our client, a leader in the healthcare industry, is seeking a Technical Analyst to join their team. As a Technical Analyst , you will be part of the EDI team ... supporting key initiatives and customer onboarding. The ideal candidate will have strong technical...will align successfully in the organization. **Job Title:** Technical Analyst **Location:** Deerfield, IL **Shift:** Hybrid: 2 Days Remote:… more
- CVS Health (Buffalo Grove, IL)
- …each and every day. CVS Health has an exciting opportunity to join our PBM Customer Reporting group as a Senior Reporting Analyst within our Compliance Pharmacy ... impact delivery + Lead by example to inspire a positive attitude, engagement , and professional growth. + Proactively lead reporting & automation activities,… more
- Otsuka America Pharmaceutical Inc. (Springfield, IL)
- …Total Product LifeCycle **About This Role** The BA/PrM shall partner with the Program Lead and Technical Lead to deliver the program within the constraints of ... + Work cross-functionally with Product Owners (Business Owners), Delivery Lead (Product Development), Business Operations, Scrum Teams and External partners… more
- Exelon (Oakbrook Terrace, IL)
- …to IT service portfolios or products in support of our business partners. Lead IT activities required to manage service level agreements. Assist others in long ... standards as defined within the Management Model (15%) + Maintain and enhance engagement with business and IT partners and other stakeholders (15%) + Establish… more
- Deloitte (Chicago, IL)
- …Professionals will serve our clients through the following types of work: + Customer Operations | enables different capabilities throughout Lead to Fulfillment ... Sales Performance Management Senior Consultant Customer is creating a new model for a...As a Senior Consultant, you will work within an engagement team to design, implement, and optimize Sales Performance… more
- Cengage Group (Chicago, IL)
- …prospect and client-facing teams. + **Campaign strategy.** Brainstorm concepts for prospect and customer engagement beyond launches - work with Sales and CSM ... customer and prospect research via interviews, surveys, and analyst reports. + **Competitive intelligence.** Conduct continuous competitive research by… more
- Verint Systems, Inc. (Springfield, IL)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... to drive and support executive speaking engagements. + Leverage and support events: Lead planning and execution for proactive media engagement at industry… more
- NTT DATA North America (Springfield, IL)
- …change management plans and materials that ease the transition and maximize user engagement . The OCM Manager will work to drive faster adoption, greater utilization ... the client. + Manage and oversee the OCM training lead and support the design, development, delivery and management...program sponsors and assist in identifying ways to improve engagement . + Oversee the creation of OCM strategy and… more
- Anywhere Real Estate (Chicago, IL)
- …align with strategic business objectives. + **Cross-functional Collaboration:** Lead and facilitate communication between business leadership, product leadership, ... and software development teams, ensuring cohesive and aligned efforts. + **Stakeholder Engagement :** Serve as the primary point of contact for driving strategic… more
- The Chicago Lighthouse (Chicago, IL)
- …and implement operational strategies to ensure quality, efficiency, compliance, and high customer satisfaction; + Mentor, lead and support a high-performing team ... indicators (KPIs), ensures smooth system implementations, and leads client engagement . The Senior Vice President leads a team of...over 600 agents, managers and supervisors and one data analyst . The contact centers receive over 4.7 million calls… more
- Synchrony (Chicago, IL)
- …prior experience in requirements gathering as a product owner or business analyst , program management, GRC processes proven leadership skills, and strong technical ... may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._** **Essential… more
- Medtronic (Chicago, IL)
- …and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, ... world. **A Day in the Life** Medtronic seeks a technically adept and customer -focused Senior Sales Engineer to support the pre-sales process for our Touch Surgery… more
- The Hartford (Chicago, IL)
- …generated by our customers on their omnichannel journey through The Hartford's vast engagement ecosystem. The Customer Operations Data Science & Analytics team ... our team as we help shape the future. The Customer Operations Data Science & Analytics team engineers end-to-end...is seeking a Senior Analyst to support analytics across the Contact Center Operations… more
- Bank of America (Chicago, IL)
- …for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank's Information Security strategy and ... incidents **Role Description:** We are seeking a Senior Technology Manager to lead the design, development, and deployment of a centralized, intuitive interface that… more