- Walgreens (Deerfield, IL)
- …communities. **Job ID:** 1684815BR **Title:** Resolution Center - Remote Call Center Specialist **Company Indicator:** Walgreens **Employment Type:** ... least 1 year of customer service experience in centralized services or call center environment. + Experience in Retail or healthcare. + Experience providing… more
- IQVIA (Chicago, IL)
- …are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative** to join our team. In this position, you will ... such as co-pay cards or vouchers. The **Pharmacy Support Call Center Representative** is primarily responsible for...user's issue and provides first level support for problem resolution + Document information specific to the resolution… more
- NTT America, Inc. (Chicago, IL)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Senior Representative to join our team in Chicago, ... contact center metrics and goals including those for Availability, Call Handling and Quality Assurance. **Preferred Skills** + Continuous vocational training,… more
- NTT America, Inc. (Chicago, IL)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Senior Representative to join our team in CHICAGO, ... center metrics and goals including those for Availability, Call Handling and Quality Assurance. **Preferred Skills** -Continuous vocational training, college… more
- Humana (Springfield, IL)
- …claims or claims-related financial issues. The position includes moderately complex call center , administrative, operational and customer support assignments. ... excellent professional development and continued education. **The claims inbound call center is comprised of a group...of calls / claims / provider** **associates researching the resolution to a pending call .** The Claims… more
- Crash Champions (Westmont, IL)
- …+ 5+ years of management experience. + 2+ years of management experience in a call center environment. + 2+ years of hands-on automotive service and diagnostic ... leadership role reporting to the ATE VP, Support Operations. This position oversees the Remote Services Center , ensuring efficient delivery of remote vehicle… more
- US Foods (Rosemont, IL)
- …Work Policy: The work for the Retail Support Specialist position is completely remote anywhere in the United States except Hawaii or United States Territories. This ... with frontline store leaders and managers, IT and Support Center + **External** : Manage relationship with external vendors...vendors integral to new store support **WORK ENVIRONMENT** + ** Remote ** : This role is fully remote ,… more
- Sedgwick (Naperville, IL)
- …is required **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent- REMOTE Job Description **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM… more
- Sedgwick (Chicago, IL)
- …is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... in Financial Services & Insurance Experienced Licensed Auto Insurance Agent- REMOTE /TELECOMMUTER **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM **Central… more
- Walgreens (Deerfield, IL)
- …Qualifications:** + At least one year of pharmacy technician experience in a retail or call center environment. + At least 18 months experience as a pharmacy ... and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer… more
- Rush University Medical Center (Chicago, IL)
- **Job Description** Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: IT Infrastructure **Work ... all efforts related to audits and compliance. + Provide afterhours support (on call ) on a rotating schedule. + Travel to other Eyecare Partners facilities, when… more
- Sharecare (Springfield, IL)
- …outbound calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... and prioritize caller needs, questions and concerns. + Formulate plans of resolution and respond appropriately and efficiently. + Maintain and restore customer… more
- Cardinal Health (Springfield, IL)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... to provide order status updates to achieve first time call resolution + Interpret the meaning of...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Paylocity (Schaumburg, IL)
- …Bachelor's degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles; or + High ... years of HCM experience or 4 years of relevant experience in technical support, call center operations, or other high-volume customer facing roles + Experience… more
- Pactiv Evergreen (Lake Forest, IL)
- …human resources employee service center or similar HR support environment. HR call center experience a plus. . Demonstrated well-rounded familiarity of Human ... disabilities who would like to request an accommodation, please call ### or email ###@Pactiv.com. All information will be...clerical and administrative or specialized support tasks in an office/ remote service center setting. . Responds to… more
- NTT America, Inc. (Springfield, IL)
- …configurations. + Troubleshoot hardware, software issues, and provide timely resolution . + Monitor system performance, identify bottlenecks, and implement ... storage systems and backup solutions. + Troubleshooting and Issue Resolution : Provide timely resolution or escalation to...+ Frequently move about inside and outside of data center / facility + Remain stationary for long periods… more
- Ricoh Americas Corporation (Oswego, IL)
- …stand-by, or on- call availability. + Daily internal contact with service call center via phone/wireless for instructions. + Regular contact with parts ... component replacement, device hot swaps, removals, and retrofits. + Utilize remote support resources to resolve issues and minimize dispatches. + Escalate… more
- Byline Bank (Schaumburg, IL)
- …or similar). + Familiarity with network fundamentals (TCP/IP, DNS, DHCP). + Experience with call center applications (Five 9 and Teams or similar). + Must be ... and Responsibilities** **:** + Provides technical support to end users via phone, email, remote session, or in person. + Logs and tracks all support requests in the… more
- Paylocity (Schaumburg, IL)
- …customer service or previous client interfacing role + Experience in payroll and/or call center environment Physical requirements + Ability to sit for extended ... 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this...internal service metrics. Metrics include availability, outbound adherence, first call & case resolution , minimal escalations, and… more
- Cardinal Health (Springfield, IL)
- …and other patient services. + Oversee daily operations for patient access support contact center team of up to 15 team members and provides daily support ensuring ... + Coach, teach, train, and mentor team members in a 100% remote setting while monitoring individual and team performance. + Demonstrate knowledge of… more