- Oracle (Springfield, IL)
- … Success initiatives and inform continuous improvement. + Present clear, actionable insights and recommendations to Customer Success leadership and other ... driving our customers' engagement, satisfaction, and long-term success . As an Insights Analyst, you will analyze customer behaviors and business trends,… more
- Deloitte (Chicago, IL)
- Insights and Analytics Senior Consultant Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... the customer /brand studies + Dive into large datasets, uncovering insights , and providing impactful recommendations to clients leveraging tools like Google… more
- JPMorgan Chase (Chicago, IL)
- …scalable practices? You have found the right team. As a Product Analytics & Insights senior associate within the Banker Product & Core Services Product ... product teams to operate efficiently, make informed decisions, and scale product success across the organization. By building scalable practices and a seamless… more
- NTT America, Inc. (Springfield, IL)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager** is a skilled individual contributor ... Senior CSM plays a vital role in supporting senior team members, executing customer success...Contribute to the company's overall business strategy by providing customer insights and feedback that inform product… more
- Wolters Kluwer (Riverwoods, IL)
- **About the Role:** As a ** Senior Customer Success Specialist,** you will play a pivotal role in our customer success strategy by overseeing more ... degree or equivalent recommended. **Experience:** + 3+ years of experience in SaaS-based customer success , account management, or a related role, with a focus… more
- Health Care Service Corporation (Chicago, IL)
- …employees are the cornerstone of our business and the foundation to our success . We empower employees with curated development plans that foster growth and promote ... consultancy of internal/external customers, as well as advisory service for internal/external senior leaders. The individual in this role will leverage a strong… more
- ECP (Chicago, IL)
- …help evolve how ECP structures and empowers the teams responsible for onboarding, customer success , and client-facing service delivery. You will bring clarity, ... make a real impact. Requirements + 8+ years of SaaS experience across Customer Success , Implementation, Client Delivery, Professional Services, or similar … more
- Google (Chicago, IL)
- Senior Account Executive, Large Customer Sales...sales, knowledge of online media, and commitment to maximize customer success . You act like an owner, ... in complex, ambiguous environments, influence/ collaborate across organizations, and drive business success for the customer and Google. + Strong strategic and… more
- Capital One (Springfield, IL)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... evaluate our security posture. + Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer ...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior… more
- Crate & Barrel (Northbrook, IL)
- We are seeking an inspiring and transformative Senior Director, Technology Management, with 15+ years of extensive leadership experience in technology. This role ... that drive significant business impact. A day in the life as a Senior Director, Technology Management + Provide executive leadership and strategic direction for a… more
- Astellas Pharma (Northbrook, IL)
- …strategy by developing and implementing long-term planning processes, targeting tools and customer insights , sales impact KPIs and metrics to optimize sales ... departmental stakeholders Field Analytics, Sales, Brand, Incentive Compensation, Data Enablement, Customer Insights and Field Technology and DigitalX teams +… more
- Wolters Kluwer (Riverwoods, IL)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- R1 RCM (Chicago, IL)
- …world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to ... sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Operations Lead, Customer Partner you will collaborate with… more
- Humana (Springfield, IL)
- …insights to support decision-making. As a critical link between associates, peers, and senior leadership, the Customer Success Manager fosters a culture ... caring community and help us put health first** The Customer Success Manager is a key leadership...insights and recommendations based on team performance and customer feedback **Empowering Associates and Building a Supportive Team… more
- Google (Chicago, IL)
- Senior Analytical Lead, Large Customer Sales...sales, knowledge of online media, and commitment to maximize customer success . You act like an owner, ... Experience in a client-facing role, with the ability to navigate complex customer organizations and influence across levels from day-to-day to c-suite. + Experience… more
- JPMorgan Chase (Chicago, IL)
- …as surveys, interviews, ethnography, and quantitative and qualitative techniques, to gather customer insights + Analyze and interpret data, identify patterns and ... in research methods, analysis, and both quantitative and qualitative techniques, identify customer needs and translate them into actionable insights and… more
- Edwards Lifesciences (Naperville, IL)
- …funnel metrics, sales performance, and market share to refine strategy. + Present insights and recommendations to senior leadership. + Develop and maintain ... We are looking for Senior Downstream Product Marketing Manager, a strategic marketer...market adoption of Edwards IHFM products. You'll translate clinical insights into compelling marketing strategies, support sales teams with… more
- Coinbase (Springfield, IL)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Abbott (Abbott Park, IL)
- … or prospect point of contact). + Leverage business analytics and customer insights within the territory/area using real-time omnichannel business intelligence ... using SalesForce.com + Demonstration of successfully working autonomously to identify customer insights , develop recommendations and implement solutions + Prior… more
- MongoDB (Chicago, IL)
- …and impactful data products for GTM teams - that is, Sales, Marketing and Customer Success . These products drive smarter decisions, automate workflows, enable AI ... agents and deliver actionable insights that accelerate growth. If shaping the future of...Teams** + Collaborate deeply with GTM teams (Sales, Marketing, Customer Success , etc.) to ensure data products… more