- LinkedIn (Chicago, IL)
- …LinkedIn office on select days, as determined by the business needs of the team. The Senior Customer Success Manager (CSM) partners closely with their ... Partner with sales counterparts on prioritized customers to drive overall customer adoption, enhance customer success , and mitigate customer churn risk.… more
- MongoDB (Chicago, IL)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or... + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- Proofpoint (Chicago, IL)
- …and highly motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our ... **Your Day to Day** + Drive high levels of customer success through post sales customer...of related industry experience in professional services, sales engineering, senior support engineering, or other customer facing… more
- PagerDuty (Springfield, IL)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- LRN Corporation (Chicago, IL)
- **Position: Client Success Manager ** **Location: US** **About LRN:** LRN is the world's leading dedicated ethics and compliance SaaS company, helping more than ... the role:** LRN is seeking a high performing Client Success Manager to maintain relationships and ensure...maintain relationships and ensure value delivery within our existing customer base. You will work closely with the other… more
- Capital One (Springfield, IL)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior… more
- Google (Chicago, IL)
- Senior Programmatic Account Manager , Large Customer Sales _corporate_fare_ Google _place_ Chicago, IL, USA; New York, NY, USA **Mid** Experience driving ... sales, knowledge of online media, and commitment to maximize customer success . You act like an owner,...with their most important goals. As a Programmatic Account Manager , you will be responsible for maintaining relationships with… more
- Keeper Security, Inc. (Chicago, IL)
- Keeper is hiring a driven, bilingual (Spanish or Portuguese) Customer Success Manager to join a high producing team within our B2B sales division. This is a ... opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will...verbal + Provide strong interactions with customers at the Senior Management level with support on forming relationships with… more
- NTT America, Inc. (Springfield, IL)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... does not manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties… more
- ISC2 (Springfield, IL)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... You will be accountable for the performance of the Customer Success Account Managers and for aligning...Strong interpersonal and executive presence, with ability to engage senior customer stakeholders, exhibiting focus and drive… more
- College of American Pathologists (Northfield, IL)
- …at the CAP (https://www.cap.org/careers-at-the-cap) for more details Brief Description The Senior Manager , Security Operations is responsible for aligning ... are appropriately protected through typical security operations center (SOC) best practices. The Senior Manager is directly responsible for leading the SOC and… more
- ECP (Chicago, IL)
- …business, compliance, and operational performance for our customers. We are looking for a Customer Success & Value Growth Specialist, you'll be the voice and ... ECP is a market-leading SaaS solution that enables senior living communities to better care for their...teamwork with Sales, Product, Support, and Marketing to drive customer success . + Bonus: Hands-on with SaaS… more
- Constellation (Chicago, IL)
- …days; and much more. **PLEASE NOTE: This role can be filled at either the Senior Manager or Principal Analyst level. Please see below for compensation details, ... and our people are the driving force behind our success . At Constellation, you can build a fulfilling career...Chicago, or Houston as the team is working remotely,** ** Senior Manager - expected salary range** of… more
- Ricoh Americas Corporation (Chicago, IL)
- ** Senior Services Operations Manager - Managed Services** The Senior Services Operations Manager serves as the primary operational point of contact for ... Responsibilities include P&L reconciliation, strategic implementation, employee relations, and customer satisfaction for designated accounts. The manager leads… more
- Navient (Springfield, IL)
- …about our mission, read more below, and let's build something great together! **The Senior Lifecycle Marketing Manager position will report to the Director of ... Performance Marketing.** **As the Senior Lifecycle Marketing Manager , you will:** +...lifecycle marketing through new channels and capabilities. + Own customer journey development, including strategy, creative briefing, audience segmentation,… more
- Cardinal Health (Springfield, IL)
- …and enhance patient care through intelligent inventory management. **_Job Summary_** The ** Senior Marketing Manager for Customer Experience & Growth** ... and long-term value. To thrive in this role, the Senior Marketing Manager must be a strategic...across the entire WaveMark organization + Partner closely with Customer Success team to identify target accounts… more
- MongoDB (Chicago, IL)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... critical project issues, providing timely updates and recommendations to senior management Risk Management and Issue Resolution + Take...with 1-2 years of management experience, preferably in a customer success or account management capacity +… more
- Astellas Pharma (Northbrook, IL)
- ** Senior Manager (Partner), Strategic Field Force Deployment and Sales Force Effectiveness** Do you want to be part of an inclusive team that works to develop ... on Astellas, please visit our website at www.astellas.com . **Purpose:** The ** Senior Manager (Partner), Strategic Field Force Deployment and Sales Force… more
- CBRE (Springfield, IL)
- Senior Transaction Manager Job ID 246578 Posted 12-Nov-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction Management ... States of America **About the Role:** As a CBRE Senior Transaction Manager , you will be responsible...different point of view. + Impact the achievement of customer , operational, project, or service objectives across multi-discipline teams.… more
- Norstella (Springfield, IL)
- …oversight of multiple complex projects and ensuring the delivery of solutions that drive customer success and internal alignment. You will operate as a senior ... Project Manager / Senior Project Manager...Support) and Norstella's broader business units to ensure delivery success and continuous improvement of our solutions. + Ensure… more