- R1 RCM (Chicago, IL)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Operations Lead , Customer Partner you ... of R1 workflow technologies. **Here's what you will experience working as a Senior Operations Lead , Customer Partner:** + Mitigate back-end revenue… more
- Prime Therapeutics (Springfield, IL)
- …career? Come build the future of pharmacy with us. **Job Posting Title** North Carolina Senior Project Manager / Operations Lead - Remote **Job Description** ... activities that support both the MES Project in addition to PBM Operations and Maintenance. This role coordinates multi-vendor incident, change, release management.… more
- Capital One (Chicago, IL)
- Senior Lead Software Engineer, Full Stack (Cloud Operations Resilience Engineering) Do you love building and pioneering in the technology space? Do you enjoy ... and disruptors, who solve real problems and meet real customer needs. We are seeking Full Stack Software Engineers...marrying data with emerging technologies. As a Capital One Senior Lead Software Engineer, you'll have the… more
- Coinbase (Springfield, IL)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...years in CX program management, project management, or product operations * Proven success leading retention or scaled product… more
- Coinbase (Springfield, IL)
- …of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on ensuring Coinbase customers have a ... business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an...product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement… more
- Otsuka America Pharmaceutical Inc. (Springfield, IL)
- **_Sr. Director, Brand Lead , Neuroscience_** **Position Summary** The Senior Director, Brand Lead , Neuroscience is responsible for leading the commercial ... the commercial go-to market model and overall cross-functional launch plan. The Senior Director will lead a cross-functional team, working closely with… more
- C&W Services (Chicago, IL)
- **Job Title** Senior Director of Operations **Job Description Summary** **Job Description** The Senior Director of Operations for Maintenance, ... In concert with the priorities of a significant business transformation, the Senior Director Operations leads a central organization that supports the… more
- SolomonEdwards (Springfield, IL)
- …For more information, visit **SolomonEdwards** **Position Summary:** We are seeking a Senior Technical Implementation Lead with deep expertise in Anti-Money ... professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent… more
- Pfizer (Lake Forest, IL)
- …together all over the world to touch millions of lives. We are seeking a Senior Manager of User Experience to embed within our Forward Impact Teams (FIT pods), which ... and proving what works. As the voice of the customer , you will leverage AI tools to deliver insights...interactive prototypes for user testing and stakeholder reviews **Design Operations & Systems** + Maintain and expand design system… more
- Oracle (Springfield, IL)
- …Management Cloud (WMS)** and **Fusion Inventory Management** solutions. Acting as a senior individual contributor, you will lead complex implementations, design ... **Job Description** As the **Oracle Cloud WMS & Inventory Lead ** , you will serve as the functional authority for **Oracle Warehouse… more
- NTT America, Inc. (Springfield, IL)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager** is a skilled individual contributor responsible ... accounts, with a focus on operational excellence and customer satisfaction. In this role, the Senior ...with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead … more
- Oracle (Springfield, IL)
- …(OCI) is seeking an accomplished Senior Director of Global Physical Security Operations to lead and advance the protection of our cloud operations ... management, performance benchmarking, and compliance with Oracle's security standards. + GSOC Operations : Lead Global Security Operations Center (GSOC)… more
- Lumen (Springfield, IL)
- …within the AGT Commercial Excellence Function, and will partner with Sales, Customer Success, Solution Architecture and other AGT functions across all Lumen's GTM ... Global Partner Sales, Wholesale, and Public Sector. The Sr Lead AI Technologist will report to the SR DIR...to governance. + Collaborate closely with IT, Data Science, Operations , and Business Analyst teams to gather requirements and… more
- ECP (Chicago, IL)
- ECP is a fast-growing SaaS platform powering day-to-day operations for more than 8,000 senior living communities across the country. As the industry evolves, we ... This role is ideal for someone who thrives at the intersection of customer advocacy, internal operations , and organizational scaling. Someone who can support… more
- Confluent (Springfield, IL)
- …Growth (PLG) strategy and operating cadence across acquisition, activation, and high-value customer growth. This is a senior individual contributor role designed ... PLG strategy and operating priorities across acquisition, activation, monetization, and high-value customer growth. + Lead inputs into annual and quarterly… more
- Ricoh Americas Corporation (Chicago, IL)
- ** Senior Services Operations Manager - Managed Services** The Senior Services Operations Manager serves as the primary operational point of contact for ... service delivery gaps and adjust processes accordingly. + Resolve account issues to ensure customer satisfaction. + Lead strategic meetings with key customer … more
- PagerDuty (Springfield, IL)
- …Cloud value proposition and how PagerDuty helps corporations revolutionize their digital operations . + Develop and implement customer success strategies aligned ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...operations . Data Analysis and Reporting: + Monitor key customer success metrics, identify trends, and use data to… more
- Smith Bucklin Corp (Chicago, IL)
- Membership and Operations Senior Manager Association Management Chicago, IL Apply Description Smithbucklin, a 650-person, employee-owned professional services ... market, with primary offices in Chicago and Washington, DC, is looking for a Senior Operations Manager for the Neurocritical Care Society (NCS) to join our… more
- Wolters Kluwer (Springfield, IL)
- ** Senior Sales Operations Analyst (Legal/Compliance) - Hybrid (CT/ET) R0052590 | FCC | HQ SCOE - CS/C T Corporation System** **Summary** The ** Senior Sales ... of the business unit **CRMs (** **Salesforce** ). The Senior Sales Operations Analyst will also serve...opportunities for sellers + Works with Marketing to define Lead Maturation process; act as proprietor of the process… more
- IBM (Chicago, IL)
- …factors. * Experience collaborating data with owners and users/analysts across the customer operations to modify or implement new repeatable and reliable ... the IBM portfolio **Your role and responsibilities** SAP Data Lead plays a critical role in the successful implementation...primary roles and responsibilities of an SAP Data Migration Lead : This Job can be Performed from anywhere in… more