- Cognizant (Chicago, IL)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
- CAI (Springfield, IL)
- …for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both English and Italian ... Bilingual (Italian/English) Service Desk Analyst **Req...an efficient and accurate manner. This position will provide Service Desk support to our… more
- GovCIO (Springfield, IL)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/ support - desk - analyst --%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
- Superior Ambulance Service (Elmhurst, IL)
- …service delivery and involved in the collaboration across organizational units. The Help Desk Analyst is a member of the Information Technology (IT) Team ... and values which are TLCS= Timeliness, Look Good, Customer Service , & Safety. Job Summary: The position will be...& Responsibilities: + Provides a high quality of Help Desk (end user) support and care, in… more
- BAE Systems (Rock Island, IL)
- …solutions that enable our customers to achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing exceptional IT ... encourage you to apply. As a Tier 1 Initial Support Analyst , you'll provide Tier 1 analysis...Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards… more
- Parker Hannifin Corporation (Bowling, IL)
- IT Infrastructure Site Support Analyst Group: Eng Materials Group N. America Division: Global Lord Central Location : USA Bowling Green KY LORD Job Family : ... > Save JobJob Saved As an IT Infrastructure Site Support Analyst , you are expected to be...Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. +… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible...problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge… more
- Burroughs (Elmhurst, IL)
- …for new solutions and service offerings, including logistics, warehousing, customer service , and technical support . + Drive Collaboration: Host meetings with ... Pricing Analyst Other Elmhurst, IL Apply Description Turn Data...Technical Services. Does the idea of shaping next-generation technical service offerings excite you? Are you passionate about self-… more
- Encore (Schiller Park, IL)
- …Overview** Encore's Global Service Center is seeking a motivated intern to support the Global Systems Analyst team in advancing automation and orchestration ... HTML, CSS) and Microsoft 365 tools. + Interest in ITIL frameworks and service desk operations. + Strong analytical, communication, and problem-solving skills. +… more
- Xerox (Springfield, IL)
- …navigate service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent ... service every time they connect with us.** **The Enterprise Helpdesk Analyst delivers advanced client support by resolving complex technical issues,… more
- RKON (Chicago, IL)
- …and client technical leads and Subject Matter Experts including Engineering, Operations, Service Desk , Applications, and client key stakeholders on matters ... and rewarded-a key reason for the extraordinary level of service we deliver to our customers. About the position:...About the position: RKON is seeking a Cyber Security Analyst to work on the client-facing Security Operations Center… more
- Teradata (Springfield, IL)
- …data across the enterprise. **What You'll Do** We are seeking a Senior Financial Analyst to support product costing and pricing strategy for our SaaS offerings. ... pricing and go-to-market decisions. + Develop frameworks for allocating support and service costs across products and...+ Partner with Product Pricing, Product Management, and Deal Desk teams to develop and evaluate pricing recommendations. +… more
- Camping World (Chicago, IL)
- Camping World & Good Sam is seeking a collaborative, detail-oriented Compensation Analyst to join our expanding total rewards team. This individual will be ... with hybrid schedule (3 days onsite) **Compensation Responsibilities include:** + Support the rollout, administration, and communication of base, incentive, and… more
- Huntington National Bank (Chicago, IL)
- …systems and downstream reporting processes, and developing enhanced reporting tools to support trading desk performance and risk transparency. The ideal ... We are seeking a skilled and motivated Capital Markets Analyst to join our Enterprise Trading and Analytics team....and risk metrics. + Troubleshoot data quality issues and support system enhancements impacting risk and P&L reporting. Reporting… more
- Public Consulting Group (Springfield, IL)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... The agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed within… more
- Serco (Chicago, IL)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... - $141720.69 **Position Description & Qualifications** Serco is excited to continue our support to the F-35 Joint Strike Fighter Program Office (JPO). This contract… more
- Exelon (Chicago, IL)
- …in being inclusive and creative, and value safety, innovation, integrity and community service . We are a Fortune 200 company, 19,000 colleagues strong serving more ... career. Are you in? **Primary Purpose** Provide functional application support to the finance community for the Oracle Cloud...improvement through use of technology + Respond to help desk tickets, data requests and perform special projects as… more
- BMO Financial Group (Chicago, IL)
- BMO Capital Markets is a leading, full- service financial services provider. We offer corporate and investment banking, treasury management, as well as research and ... to clients around the world. #bmocapitalmarkets Work with and support a team that provides a markets-based suite of...able to self-learn. + Monitoring and managing a shared desk line while transferring and assisting client requests as… more
- Zurich NA (Springfield, IL)
- …+ Provides comprehensive and expanded first and second level help desk support for IT incidents, problems and service requests. + Conducts problem ... level, and back desk technical and supervisory support for IT issues and service requests,...times. + Actively participates in end user and Help Desk analyst training by providing materials, conducting… more
- Zurich NA (Schaumburg, IL)
- …material. + Ensure end user engagement by managing the post-ticket survey feedback process. + Support Service Desk Lead in routine audit and data analysis. + ... Management Analyst will work under general supervision to ensure Service Desk and Incident Handling service levels are achieved by improving and… more