- GAP Solutions Inc (Indianapolis, IN)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as the alternate...contract personnel. + Assist in implementing and maintaining the Quality Control Plan (QCP) and performance metrics. + Monitor… more
- GAP Solutions Inc (Indianapolis, IN)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible for ensuring...and other government stakeholders. + Develop, implement, and monitor Quality Control Plans (QCP) and performance metrics. + Coordinate… more
- GAP Solutions Inc (Indianapolis, IN)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... reports of criminal or suspicious activity. Jr. CSRs serve as frontline call handlers, responsible for responding to calls and web tips, recording information… more
- Sallie Mae (Indianapolis, IN)
- …take care of the whole you-from physical and mental to financial and professional . You'll get opportunities to further your education and career, support for you ... progress and provides feedback for management consideration + Creates and maintains a high- quality work environment so team members are motivated to perform at their… more
- PharmaCord (Jeffersonville, IN)
- The Quality Specialist is responsible for performing various types of audits, acting as a subject matter expert, creating documentation, and reporting for ... operational quality . Responsibilities: The Quality Specialist responsibilities include,...include, but are not limited to the following: Conduct call and case audits for individual team members Provide… more
- Sallie Mae (Indianapolis, IN)
- …take care of the whole you-from physical and mental to financial and professional . You'll get opportunities to further your education and career, support for you ... for the future of education. **What You'll Contribute** The Senior Manager of Quality Assurance will be responsible for leading the development and implementation of… more
- Allied Solutions LLC (Carmel, IN)
- …positive communications and ensuring daily required workloads are completed. Maintain a call center with excellent customer service. The position supervises 10 or ... coverage, monthly team meetings, monthly 1on1's and anything needed to assure call center is supporting lenders and RMO. Collaborating with other departments to… more
- PharmaCord (Jeffersonville, IN)
- …to abiding by company policies and procedures. Team members are expected to meet all call quality metrics, as well as maintain expected levels of call ... are not limited to the following: Answer high-volume inbound call inquiries from patients, care team, and healthcare providers...be patient focused and committed to providing the highest quality customer service all while maintaining a sense of… more
- PharmaCord (Jeffersonville, IN)
- …Team: Our team is highly motivated and passionate about providing the highest quality customer support to our patients. We are looking for individuals interested in ... nursing experience with relevant disease state experience preferred. Nurse line triage, Call Center Utilization Management, Call Center Case Management a plus.… more
- Sallie Mae (Indianapolis, IN)
- …take care of the whole you-from physical and mental to financial and professional . You'll get opportunities to further your education and career, support for you ... + Align training programs with key contact center metrics such as Initial Call Resolution (ICR), Average Handle Time (AHT), Net Promoter Score (NPS), and … more
- JE Dunn Construction Company (Indianapolis, IN)
- …technology related design and construction efforts that meet the constructability, quality , financial and technical standards. - Manages and oversees company staff, ... low voltage technology subcontractors, suppliers and programs such as Safety, Quality and EEO for a small project or a major portion of a larger project. - Develops… more
- Sallie Mae (Indianapolis, IN)
- …take care of the whole you-from physical and mental to financial and professional . You'll get opportunities to further your education and career, support for you ... + Develop domain ontologies, taxonomies, and metadata standards to ensure high- quality , accessible, and interoperable data for business application and AI model… more
- Sallie Mae (Indianapolis, IN)
- …take care of the whole you-from physical and mental to financial and professional . You'll get opportunities to further your education and career, support for you ... engineering projects, ensuring their successful completion within defined timelines and quality standards. + Develop and implement engineering solutions, adhering to… more
- Do it Best (Rockport, IN)
- …this position, including having a minimum of three years of related professional experience. The candidate shall also possess good customer communication skills. ... engines. Basic computer skills to access information online. Provide high- quality repair services on all work orders. Ensure the...hour No matter who you are or where you call home, you add something powerful to any team… more
- Sallie Mae (Indianapolis, IN)
- …take care of the whole you-from physical and mental to financial and professional . You'll get opportunities to further your education and career, support for you ... Highly detail-oriented, with a strong focus on accuracy and quality in all work. + Proficient in business software...application and employment process. To request an accommodation please call ### and choose option 9. All information you… more
- Sallie Mae (Indianapolis, IN)
- …take care of the whole you-from physical and mental to financial and professional . You'll get opportunities to further your education and career, support for you ... + Contribute to and uphold high standards of code quality through code reviews, unit testing, and documentation. +...application and employment process. To request an accommodation please call ### and choose option 9. All information you… more
- Sallie Mae (Indianapolis, IN)
- …take care of the whole you-from physical and mental to financial and professional . You'll get opportunities to further your education and career, support for you ... + Facilitate the collection, cleansing, classification and maintaining the quality of spend data. + Assist in the creation...application and employment process. To request an accommodation please call ### and choose option 9. All information you… more
- Sallie Mae (Indianapolis, IN)
- …take care of the whole you-from physical and mental to financial and professional . You'll get opportunities to further your education and career, support for you ... adhering to best practices and project requirements. + Conduct testing and quality assurance activities to ensure the reliability and functionality of deliverables.… more
- BrightSpring Health Services (Noblesville, IN)
- …Company ResCare Community Living Overview ResCare Community Living - Direct Support Professional Thank you for reviewing our Direct Support Professional position ... developmental, or cognitive disability. We provide a comprehensive range of high- quality services, including: community living, adult host homes for adults… more
- Mass Markets (IN)
- …department when necessary. + Meet or exceed performance metrics including call quality , response time, and customer satisfaction. CANDIDATE QUALIFICATIONS ... established ourselves as a trusted partner in the industry. We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect… more
