- Mass Markets (IN)
- …contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems ... issues when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and...customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and… more
- Mass Markets (IN)
- …Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information; coordinate with other departments to resolve ... information + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and review all new training… more
- Travelers Insurance Company (Indianapolis, IN)
- …We are looking for a motivated and enthusiastic team player to join our Strategic Resolution Group Claim team. As a Claim Representative , you will help navigate ... Will You Do?** + In the handling of small to mostly moderate exposure claims , your responsibilities may include: + Coverage Research and Analysis - Responsible… more
- Lakeshore Bone & Joint Institute (Chesterton, IN)
- …reports daily. + Manage patient account(s) to ensure accurate and timely filing of all claims . + Research unpaid and denied insurance claims in an ... Manager, the Accounts Receivable Specialist is responsible for filing insurance claims , denial management and adjudication according to LBJI contracts. Essential… more
- Cardinal Health (Indianapolis, IN)
- …specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers. Individualized ... needs of the patient and/or program + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance… more
- Cardinal Health (Indianapolis, IN)
- …needs of the patient and/or program * Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance ... based upon region and ensure proper communication of the resolution within required time frame agreed upon by the...region with the appropriate team * As needed conduct research associated with issues regarding the payer, physician's office,… more