- Pearson (Indianapolis, IN)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- Alight (IN)
- …and if you embody the meaning of Be Alight. Learn more at careers.alight.com. **(THE ROLE)** ** Analyst - Customer Service (T3)** The Analyst - ... Customer Service represents the Service Center which is responsible for delivering timely and...Center which is responsible for delivering timely and accurate customer service through any/any/all the mediums ie… more
- CAI (Indianapolis, IN)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- GKN Aerospace (Muncie, IN)
- …2023. There are no limits to where you can take your career. Job Summary The Service Desk Analyst is a customer facing role accountable for providing 1st ... IT support to all levels of the business within agreed SLAs. The Service Desk Analyst is customer focused and accountable for ensuring all calls assigned… more
- Oracle (Indianapolis, IN)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- TEKsystems (Indianapolis, IN)
- …on-call support as part of rotation. Required Skills: + Strong help desk and customer service experience. + Proficiency with Windows 10/11 and Active Directory. ... Job Title: Sr. Service Desk Analyst Expert Level |...Job Title: Sr. Service Desk Analyst Expert Level | Hybrid | On-Site &...| On-Site & Remote Support Position Overview: The Sr. Service Desk Analyst serves as the main… more
- UKG (Indianapolis, IN)
- …drives retention, adoption, and advocacy. Role Overview We are seeking a data-driven, customer -obsessed Principal Customer Experience (CX) Analyst to join ... experience. + Minimum 3-5 years applying customer experience (CX) frameworks, customer journey mapping, or service design methodologies in a professional… more
- TEKsystems (Evansville, IN)
- …researching and testing solutions to technical issues. * Must demonstrate strong customer service and team skills, including a patient, approachable demeanour ... onsite 5 days a week Location: Evansville, IN The Service Desk Analyst I provides frontline support...tickets. Skills Help desk, Support, Help desk support, Troubleshooting, Service desk, Customer service , Windows… more
- Concentrix (Indianapolis, IN)
- …and success with every customer interaction. Other qualifications for our Customer Service Representative role include: + Proficient knowledge of expanded ... Job Title: Professional, BI Analyst (TCF) Job Description As a Business Intelligence...support + Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day,… more
- TEKsystems (Evansville, IN)
- …chat assistance to internal users. This role focuses on delivering exceptional customer service while troubleshooting technical issues and ensuring timely ... Description The Service Desk Analyst I serves as...Directory, and enterprise ticketing systems (ServiceNow preferred). + Strong customer service skills, including patience, active listening,… more
- TEKsystems (Evansville, IN)
- …Research, test, and document solutions to technical problems. + Deliver excellent customer service with a professional, approachable demeanor. + Follow ... ticketing systems and password resets. + Excellent communication and customer service skills. Preferred Qualifications: + Experience...- suitable for candidates with prior help desk or service desk analyst experience, but also open… more
- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- …must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone ... The ER&R Support Analyst will be a member of the fully...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
- Renaissance (Indianapolis, IN)
- …area or equivalent combination of education and related experience + 3+ years of customer service experience, including Renaissance customer service , ... own our actions, and grow and evolve. **Job Description** As a Data Integration Analyst II at Renaissance, you will play a vital role in overseeing seamless data… more
- City National Bank (Indianapolis, IN)
- …clients. * Strong commitment to working as a team and providing excellent customer service . *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $101,231 ... *IT RISK & CONTROL SENIOR ANALYST * WHAT IS THE OPPORTUNITY? The IT Risk Senior Analyst is a subject-area specialist with specialized training, methods and… more
- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on a...data from the health insurance exchange. As a Case Analyst II, you will be part of a team… more
- Elevance Health (Indianapolis, IN)
- …+ Minimum of 3 years experience working in grievances and appeals, claims, or customer service ; or any combination of education and experience which would ... **Title: Grievance/Appeals Analyst I** **Virtual:** This role enables associates to...and processes non-complex pre service and post service grievances and appeals requests from customer … more
- Do it Best Corp. (Fort Wayne, IN)
- …Resilient and curious, with a strong desire to keep learning and growing + Customer service minded + Effective verbal and written communication skills + ... delighting end users? The Application Analyst (App Analyst ) serves on a customer -centric second-level IT...and resolve tickets in a timely manner meeting established service level agreements + Provide after-hours support through on-call,… more
- Ally (Indianapolis, IN)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... is Detroit Hybrid preferred, however remote option possible The Senior Actuarial Analyst is responsible for developing and supporting a robust pricing and/or… more
- Capital One (Indianapolis, IN)
- Sr. Business Analyst , Capital One Shopping (Remote-Eligible) This is your opportunity to join Capital One's fast-growing consumer app: Capital One Shopping. Within ... success of a business. **Summary:** As a Senior Business Analyst at Capital One, you will apply your strategic...insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts… more
- Intermountain Health (Indianapolis, IN)
- …impact both clinical staff and patients directly. As an Application Systems Analyst , you'll be at the forefront of continued learning-developing deep expertise in ... technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management). **_Please note that a video interview… more