- Pearson (Indianapolis, IN)
- **Position Title: Customer Service Technical Support Administrator** **Location: Remote** **Company Summary** **:** At Pearson, we're committed to a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...**:** The Service Desk Tech 1, School Technical Support is an hourly position with… more
- Concentrix (Indianapolis, IN)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Mass Markets (IN)
- …we have established ourselves as a trusted partner in the industry. This position supports customer service , technical support , and customer sales ... and customers Preferred (Not Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or… more
- Mass Markets (IN)
- …your team and customers Preferred (Not Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or ... others. In this role, you will provide full life-cycle customer service and a ssist customers in...of customers each week across the country to resolve support issues, sell new products and services, and ensure… more
- Mass Markets (IN)
- …we have established ourselves as a trusted partner in the industry. This position supports customer service , technical support , and customer sales ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and… more
- Mass Markets (IN)
- …customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION ... trusted partner in the industry. This position is a technical support role, troubleshooting VoIP Phones, Data...resolve support issues and ensure a best-in-class customer experience. In addition to providing exceptional service… more
- Mass Markets (IN)
- …commensurate with experience. While prior contact center experience isn't required, experience in customer service , technical support , inside sales, or ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales… more
- Mass Markets (IN)
- …we have established ourselves as a trusted partner in the industry. This position supports customer service , technical support , and customer sales ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and… more
- Concentrix (Indianapolis, IN)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...Agent (Remote) role include: + 1 + years of customer service experience + Active resident license… more
- Robert Half Accountemps (Fort Wayne, IN)
- …Resolve routine and non-routine client inquiries, providing exceptional customer service and technical support . Collaborate with internal teams ... sharing to grow skills and add value to client service Requirements What We're Looking For: Technical ...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- ATS Automation (Indianapolis, IN)
- …testing requirements and accurately document system configuration; + Experience in customer service and technical support . + Ability to execute tasks ... process in respect with industry rules and regulations; + Support Customer SDLC requirement + Work with...Experience: + Bachelor's degree in software or other related technical engineering discipline + Good communicator and fluent in… more
- SMX (Indianapolis, IN)
- …to lead and coordinate dispersed field teams + Excellent troubleshooting, technical support , and customer service skills + Familiarity with government ... challenges and recommend improvements to optimize sustainment and support services + Support customer site visits, technical meetings, and status updates… more
- ManTech (Crane, IN)
- …years of related IT experience + 1+ years of experience working in Customer Service and Technical Support role **Clearance Requirements:** + Must be a US ... ManTech seeks a motivated, career and customer -oriented **Systems Administrator** to join our team working in **Crane, IN.** This will be a **hybrid** position… more
- Wolters Kluwer (Indianapolis, IN)
- …technical service role or equivalent education **Experience:** + Knowledge of technical customer service processes + Excellent verbal and written ... will enhance the customer experience by addressing technical issues and providing support . Your role...ET - 5:00pm. You will report to the Manager, Customer Service Operations. **RESPONSIBILITIES** + Receive, evaluate,… more
- Confluent (Indianapolis, IN)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- CAI (Indianapolis, IN)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Cisco (IN)
- …Operational Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support , Customer Success, Renewals, and Partners to ... Technical Customer Experience Manager Apply (https://jobs.cisco.com/jobs/Login?projectId=1435928)...With a proven track record of driving software and service adoption, mitigating renewal risks, and improve customer… more
- Allegion (IN)
- …for the Security business through exceptional customer service , warranty support , pre-purchase support , technical support , and issue resolution. ... a positive image for the company by providing superior customer service , accurately addressing all customer...positive customer experiences to help troubleshoot basic technical problems. Primary support will be through… more
- CommuniCare Health Services Corporate (Indianapolis, IN)
- …with the 24/7 Never Alone Customer Service Team to ensure customer success. + Create and implement support processes and procedures in collaboration with ... geographic region of the US. This role will provide support for the full customer life cycle...and Mac operating systems and Microsoft Office Applications + Technical Support experience preferred + Demonstrated problem… more
- iCIMS (Indianapolis, IN)
- **Job Overview** The SVP of Customer Support will lead our global Technical Support , Customer Training, and Community teams with a mandate to deliver ... digital experiences. + Monitor and optimize key metrics including customer effort, resolution time, self- service adoption, case...+ 15+ years of progressive leadership experience in global customer support or technical services… more