- Alight (IN)
- …PG and SLA's. + Ability to navigate, research, and utilize processing guidelines + Executes Issue/Query/ Workflow Resolution and ensures proper documentation ... and follow-up takes place. + Ongoing client delivery of quality service /audits & First level quality check + Actively identify, learn, share, apply and disseminate process knowledge, best practices and process improvements. + Identify, research, and evaluate… more