- Concentrix (Indianapolis, IN)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Pearson (Indianapolis, IN)
- **Position Title: Customer Service Technical Support Administrator** **Location: Remote** **Company Summary** **:** At Pearson, we're committed to a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...**:** The Service Desk Tech 1, School Technical Support is an hourly position with… more
- SMX (Indianapolis, IN)
- …to lead and coordinate dispersed field teams + Excellent troubleshooting, technical support , and customer service skills + Familiarity with government ... challenges and recommend improvements to optimize sustainment and support services + Support customer site visits, technical meetings, and status updates… more
- CAI (Indianapolis, IN)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- TEKsystems (Notre Dame, IN)
- Service Desk Technician Onsite-Notre Dame, IN Technical Skill + IT Support + Customer Service + Windows + Intune + Jamf + SCCM Description: As an IT ... Act as the first point of contact for assigned partner areas, ensuring high-quality technical support and customer satisfaction. + Represent user experience… more
- Mass Markets (IN)
- …we have established ourselves as a trusted partner in the industry. This position supports customer service , technical support , and customer sales ... and customers Preferred (Not Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or… more
- Mass Markets (IN)
- …your team and customers Preferred (Not Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or ... others. In this role, you will provide full life-cycle customer service and a ssist customers in...of customers each week across the country to resolve support issues, sell new products and services, and ensure… more
- Mass Markets (IN)
- …we have established ourselves as a trusted partner in the industry. This position supports customer service , technical support , and customer sales ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and… more
- Teleperformance USA (IN)
- …of contact center day-to-day operations for inbound technical support and customer service support .** **This position is 100% work at home.** **Your ... excellent TOPS implementation skills** + **Experience managing programs with varying service ** **objectives** **, agent skill requirements and technical … more
- Wolters Kluwer (Indianapolis, IN)
- …technical service role or equivalent education **Experience:** + Knowledge of technical customer service processes + Excellent verbal and written ... will enhance the customer experience by addressing technical issues and providing support . Your role...ET - 5:00pm. You will report to the Manager, Customer Service Operations. **RESPONSIBILITIES** + Receive, evaluate,… more
- Amazon (Bristol, IN)
- …* Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, ... professionals with various skill sets to provide truly innovative technical support to Amazon's Operations team who...support to Amazon's Operations team who fulfill our customer promises millions of times a day. The technology… more
- American Electric Power (Fort Wayne, IN)
- …+ OR high school diploma/GED with 2 years of experience with technical customer support and service , including successful multi-tasking and handling of ... procedures. + Demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy. + Effectively operate company… more
- Confluent (Indianapolis, IN)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Mass Markets (IN)
- …customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION ... trusted partner in the industry. This position is a technical support role, troubleshooting VoIP Phones, Data...resolve support issues and ensure a best-in-class customer experience. In addition to providing exceptional service… more
- Cisco (IN)
- …Operational Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support , Customer Success, Renewals, and Partners to ... Technical Customer Experience Manager Apply (https://jobs.cisco.com/jobs/Login?projectId=1435928)...With a proven track record of driving software and service adoption, mitigating renewal risks, and improve customer… more
- CommuniCare Health Services Corporate (Indianapolis, IN)
- …with the 24/7 Never Alone Customer Service Team to ensure customer success. + Create and implement support processes and procedures in collaboration with ... geographic region of the US. This role will provide support for the full customer life cycle...and Mac operating systems and Microsoft Office Applications + Technical Support experience preferred + Demonstrated problem… more
- iCIMS (Indianapolis, IN)
- **Job Overview** The SVP of Customer Support will lead our global Technical Support , Customer Training, and Community teams with a mandate to deliver ... digital experiences. + Monitor and optimize key metrics including customer effort, resolution time, self- service adoption, case...+ 15+ years of progressive leadership experience in global customer support or technical services… more
- Teleperformance USA (IN)
- **Category :** ** Customer Service / Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... SD, TN, TX, UT, VA, VT, WI, WV, WY.** **Your Responsibilities** **As a Technical Support Representative, you will be responsible for finding innovative ways to… more
- Rocket Software (Indianapolis, IN)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical direction and leadership ... team lead **Qualifications:** + 8+ years of experience in technical support or similar role with deep...work + Strong communication and problem-solving skills + Strong customer service skills in interacting with both… more
- SAIC (Crane, IN)
- **Description** SAIC is seeking a ** Technical Trainer and Product Support SME** for our **Crane, IN** location. **JOB DESCRIPTION:** Plans, develops, and ... technical product training programs for customers, and/or employees, and field support personnel. Technical training may include standard, repeatable modules,… more