- GAP Solutions Inc (St. Paul, MN)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... criminal or suspicious activity. Jr. CSRs serve as frontline call handlers, responsible for responding to calls and web...of** **three (3) years specialized experience** **in a contact center environment answering and responding to inbound … more
- GAP Solutions Inc (St. Paul, MN)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... + **Minimum of** **5 years of specialized experience** **in a contact center environment handling inbound calls of similar complexity.** + **Demonstrated… more
- ABM Industries (St. Paul, MN)
- …you have a disability and need assistance in completing the employment application, please call ###. We will provide you with assistance and make a determination on ... your request for reasonable accommodation on a case-by-case basis. more
- Minnesota Visiting Nurse Agency (Minneapolis, MN)
- *_SUMMARY_* The Connection Center is a fast-paced, high-volume inbound call center where our schedulers play a critical role in delivering exceptional ... insurance information, scheduling or modifying appointments, and documenting interactions using call center and electronic health record systems. The associate… more
- Minnesota Visiting Nurse Agency (Minneapolis, MN)
- *_SUMMARY:_* The Connection Center is a fast-paced, high-volume inbound call center where our schedulers play a critical role in delivering exceptional ... schedules, cancels, or reschedules appointments for assigned clinic or services using call center , electronic health record and department technology. Answers… more
- CVS Health (St. Paul, MN)
- …quality effectiveness of healthcare services. **Required Qualifications** + 1+ years of call center experience. + 1+ years of medical/ healthcare experience. ... and every day. **Position Summary** + This position is for an Inbound /Outbound Queue Associate with American Health Holdings Medical Management Customer Service… more
- Pearson (St. Paul, MN)
- …School Diploma or equivalent required. * Must possess excellent customer service skills. * Call center experience is preferred. * A very friendly and helpful ... is preferred, but not required. Basic Purpose and Objectives Provide exceptional inbound and outbound general and technical support to internal customers by… more
- Travelers Insurance Company (St. Paul, MN)
- …and services, and handle inbound and outbound calls in a call center environment. + Positively represent InsuraMatch, establish customer rapport, and ... insurance agency. In this role, you'll learn to manage inbound business opportunities and maintain client communication via outbound...four-year college or university is a plus. + Prior call center and sales experience + Personal… more
- Travelers Insurance Company (St. Paul, MN)
- …and services, and handle inbound and outbound calls in a call center environment. + Positively represent InsuraMatch, establish customer rapport, and ... from an accredited four-year college or university is a plus. + Prior call center and sales experience + Personal Insurance product knowledge + Strong verbal and… more
- Cardinal Health (St. Paul, MN)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... call /phone, email, text, web, and other platforms. Place inbound orders via fax transmissions and answer inbound...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- **SHIFT HOURS:** **7:00AM-3:30PM EST** Responsible for routine/basic inbound call , outbound call , email, and web chat services, as well as back-office ... processing and identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach...High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer… more
- Cardinal Health (St. Paul, MN)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Cardinal Health (St. Paul, MN)
- …or equivalent work experience, preferred + 2-3 years' proven experience in a call center leadership position exposed to patient support programs preferred + ... hub services. **_Responsibilities:_** + Collaboratively oversees daily operations for an inbound and outbound patient access support team. + Ability to maintain… more
- Sedgwick (St. Paul, MN)
- …is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... supporting one of the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle… more
- SolomonEdwards (St. Paul, MN)
- …Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the ... MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success...environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. -… more
- Robert Half Office Team (Minneapolis, MN)
- …calm and courteous under pressure and navigate tense situations. Work Experience: * Call Center and customer service experience required. * Proficiency with ... Job Description Essential Duties and Responsibilities: * Staff an inbound phone queue during established hours of operation. *...phone queue during established hours of operation. * Monitor inbound email and Live Chat interactions during hours of… more
- TEKsystems (Minneapolis, MN)
- Overview: We are seeking a dedicated and customer-focused Call Center Representative to join our team in administering health insurance benefits. In this role, ... you will handle inbound calls from members and healthcare providers, assisting with...every interaction. Qualifications: + Previous experience in a high-volume call center environment is required. + Strong… more
- Cardinal Health (St. Paul, MN)
- …needs of an individual patient. **_Responsibilities_** + This position proficiently transcribes call center records for quality purposes + Able to quality ... client program and product/service offerings. + Interprets and transcribes inbound and outbound calls from patients and health care...pace appropriate to the workload **_Qualifications_** + 2 years call center experience preferred + 2 years… more
- CVS Health (St. Paul, MN)
- …thresholds in relation to retention, cancellations, and rapid disenrollment. + Adherence to call center quality audit programs. + Highest levels of member ... + Acquire new members on available Medicare products via inbound and outbound campaigns. + Ability to learn and...1 to 2 years Medicare sales experience + Medicare call center experience **Education** High school diploma… more
- TEKsystems (Bloomington, MN)
- …What We're Looking For: We're seeking individuals with a strong background in call center environments who thrive in fast-paced settings and are passionate ... providers. + Our representatives handle a high volume of inbound calls (50-60 daily), assisting with inquiries related to...Skills & Qualifications + 1+ year of Customer Service Call Center Experience + Self motivated +… more
