- TEKsystems (Minneapolis, MN)
- … support , outlook, ticketing system, customer service oriented, Technical support , Customer service , Help desk support , Windows 10, Desktop, ... Description Provide Help Desk support by being point of...timely manner; works with internal IT team or external technical support as needed for resolution of… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …& deploy the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 ... The Tier 2 Technical Support Operations Analyst will be...problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,… more
- GovCIO (St. Paul, MN)
- …school diploma required; Associate's or Bachelor's degree preferred. + Minimum 1 year of technical support , help desk , or call center experience (or relevant ... **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I... Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to… more
- Cognizant (St. Paul, MN)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
- Cayuse Holdings (St. Paul, MN)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within … more
- Cayuse Holdings (St. Paul, MN)
- **Overview** **Job Title:** Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Type:** Full-Time Hourly Non-Exempt **Pay ... Rate:** $20.00-$22.00/hr **The Work** The Service Desk Agent delivers customer ...of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and… more
- CompuCom (St. Paul, MN)
- …for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls ... and industries. They are the first point of contact for all service requests needing support for technical /IT issues involving desktop, laptop or network… more
- GovCIO (St. Paul, MN)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be required ... resolution to end-user issues or questions. The incumbent will provide operational and technical support to resolve application, functional and technical … more
- Target (Minneapolis, MN)
- …time due to business needs._ **About You** + 1-2 years of relevant technical support experience (for example, service desk /help desk , desktop ... drive durable fixes and continuous improvement. **Key Responsibilities** + Provide high-level technical support to end users daily, delivering rapid, safe… more
- Xerox (St. Paul, MN)
- … workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent knowledge gained ... they connect with us.** **The Enterprise Helpdesk Analyst delivers advanced client support by resolving complex technical issues, maintaining clear and… more
- Pearson (St. Paul, MN)
- …quality and training support to Family Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly ... Support department is part of the Pearson Global Service and Support team and serves as...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Pearson (St. Paul, MN)
- …are already utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact ... center primarily providing technical support services to students and caretakers...in a calm, courteous and efficient manner + Prior technical contact center / Help Desk experience… more
- Zurich NA (St. Paul, MN)
- …first level, second level, and back desk technical and supervisory support for IT issues and service requests, tointernal Zurich staff and partners, ... Accountabilities: + Provides comprehensive and expanded first and second level help desk support for IT incidents, problems and service requests. + Conducts… more
- Minnesota State (Inver Grove Heights, MN)
- …on the specified Closing Date (if designated).** **Working Title:** Customer Service Specialist, Intermediate - Admissions Support Specialist **Institution:** ... Both Inver Hills Community College (http://www.inverhills.edu/about/beyond-the-yellow-ribbon-company/) and Dakota County Technical College (http://www.dctc.edu/ support -services/military-veteran-services/) are recognized as a… more
- Washington County (Stillwater, MN)
- … service in a professional office environment, including serving as a front desk or reception support + Paid work experience using Microsoft 365 applications, ... incoming and outgoing mail; * Performs phone and reception desk customer service ; * Maintains office equipment...a professional office environment, including serving as a front desk or reception support ? + Yes +… more
- State of Minnesota (St. Paul, MN)
- …Skyway corridor as operational needs arise.** **Key Responsibilities:** + Provide 2nd-level technical support to Minnesota IT Services staff and business ... improved efficiency. Join our team and contribute to the enhancement of technical support services while providing exceptional assistance to our stakeholders.… more
- Amentum (Minneapolis, MN)
- …attention to detail and follow-through, you will provide Tier 2 IT help desk support , assisting with hardware and software troubleshooting and providing video ... great addition to our team. In addition to your technical experience, you also have exceptional customer service...Degree, and at least 1 year of IT help desk support experience + Or High school… more
- GovCIO (St. Paul, MN)
- …reporting. + Customer Experience: + Provide a professional, empathetic, and patient-focused service . + Escalate potential risks or recurring technical concerns ... High school diploma or equivalent required. + Associate degree or equivalent technical /customer service experience preferred. Experience & Skills: + Strong… more
- Evolent (St. Paul, MN)
- …+ Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights + JIRA Service Desk ticketing system/Confluence experience To ensure a secure hiring ... within Evolent. This person will provide high quality operational, technical , and systems support to preserve customer...of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and… more