- Molina Healthcare (Davenport, IA)
- …GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** ... + 3-5 years; healthcare industry experience preferred + National pharmacy technician certification To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a… more
- Evolent (Des Moines, IA)
- …Evolent for the mission. Stay for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity to make a meaningful impact ... team member contributes to providing better health outcomes. **Collaboration Opportunities:** + Customer Service Representatives (CSR's) will be working with and… more
- Trinity Health (West Des Moines, IA)
- …and communicates effectively to service delivery areas to maximize patient flow and customer service . The Patient Access Representative Sr (PAR Sr) is ... area that requires additional support to maximize patient flow and excellence in customer service . 19. Understands downtime and disaster protocols and when… more
- Conduent (IA)
- …can you help me get another one? **Requirements for Remote Call Center Representative :** Successfully complete customer service assessment & typing test. ... is noticed and valued every day. **Remote Call Center Representative ** We are seeking individuals who are passionate about...Claims, and related topics **. ** Fully explain the Medicare Part D and or Part C Medicare… more
- Trinity Health (Centerville, IA)
- … medical necessity, payer pre-certifications and referrals. Provides excellent patient focused customer service and communicates effectively to service ... delivery areas to maximize patient flow and customer service . **ESSENTIAL FUNCTIONS** Knows, understands, incorporates, and demonstrates the Trinity Health… more
- Cardinal Health (Des Moines, IA)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... of ensuring that all policies and procedures related to providing consistent, supervisor customer /patient care are adhered to, and service & production goals are… more
- Cardinal Health (Des Moines, IA)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates,… more
- Trinity Health (Davenport, IA)
- …performing medical claims processing, financial counseling, financial clearance, accounting, or customer service activities or an equivalent combination of ... daily balancing of all incoming cash received versus cash posted to customer accounts to ensure all cash is appropriately applied. Responsible for performing… more
- Trinity Health (Elkader, IA)
- …of the patient during the financial counseling process. May also perform cashier and customer service functions. **SCOPE OF SERVICE / CUSTOMER :** The ... during the financial counseling process. May also perform cashier and customer service functions. **ESSENTIAL FUNCTIONS:** Knows, understands, incorporates, and… more
- Cardinal Health (Des Moines, IA)
- …on the appeals process if needed + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance + ... about long and short-range changes in the reimbursement environment including Medicare , Medicaid, Managed Care, and Commercial medical and pharmacy plans while… more
- Access Dubuque (Dubuque, IA)
- …and informs them of deductibles, coinsurance and copayments. Interacts in a customer focused and compassionate manner to ensure patients and their representative ... prior to obtaining signatures from patient or appropriate patient representative . + Notifies patients of need for ABN (for.... + Notifies patients of need for ABN (for Medicare ) or no covered waiver requirements. + Documents on… more
- Humana (Des Moines, IA)
- …weekends. + Proven experience in telesales, telemarketing, or a high-volume customer service environment. + Strong verbal communication, negotiation, and ... efforts are leading to a better quality of life for people with Medicare , Medicaid, families, individuals, military service personnel, and communities at large.… more
- Cardinal Health (Des Moines, IA)
- …to ensure accuracy and efficiency for the program **_Qualifications_** + Previous customer service experience, preferred + High School diploma or equivalent, ... member (when applicable) + Resolve patient's questions and any representative for the patient's concerns regarding status of their...preferred + Demonstrated high level customer service + Experience conducting and documenting… more
- Molina Healthcare (Cedar Rapids, IA)
- …programs in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle ... current and up to date. + Effectively communicate general Medicare and Medicaid plan benefits to existing members. +...ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer… more
- Fresenius Medical Center (Muscatine, IA)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Dubuque, IA)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards + Attendance and active participation ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more