- LiveRamp (New York, NY)
- …ROI story) + Primary Account Owner / Client POC + Responsible for QBR planning , holistic account strategy , and cross-team collaboration with larger account team ... + Leads Renewals & Risk Mitigation + Leads renewal strategy and execution + Proactively identifies risks at least...of 5 yrs as CSM/Account Director, or 8+ years customer facing with 2 in CS +… more
- Unknown (New York, NY)
- …partner to the Chief Customer Officer, driving the reshaping of the customer strategy business planning process and leading initiatives that support ... Vice President, Customer Strategy & Operations About the...establishing a services product management function, and ensuring the CS organization is equipped with the necessary processes, systems,… more
- MongoDB (New York, NY)
- … customer success or account management capacity + 12+ years relevant experience in CS , AM, Client Services, or similar customer -facing roles + 9+ years of ... features like vector search, and the retention of the customer 's MongoDB install base.While doing so, this role will...on the CSM team assigned to the account Account Planning and Execution + Develop and implement comprehensive programs… more
- Abbott (New York, NY)
- …reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/ strategy -and-strength/tackling-student-debt-for-our-employees.html) student debt program and ... evaluates their effectiveness and appropriateness. Exercises independent judgment in planning , organizing and performing work; monitors performance and reports… more
- SAP (New York, NY)
- …deployment, and execution of sales supporting processes, tools, and services across all Customer Success ( CS ) areas (incl. License, Services, and Renewals). As a ... Operations Intern, you are a critical point of success to the CS Operations ability to transform operations into a service-driven business. You are also expected to… more
- Amazon (New York, NY)
- …principal scientist, you will be the bridge between scientific advancement, business strategy , and customer needs. Key job responsibilities Scientific Leadership ... and representing the company's AI capabilities to senior leadership at customer organizations while ensuring our solutions deliver transformative value across… more
- S&P Global (New York, NY)
- …essential intelligence that powers decision-making. **The Team** : Join the Credit Solutions ( CS ) Sales team at S&P Global, focused on serving the largest, most ... diagnostic client conversations. + Partner across the organization-including Marketing, Customer Success, Product, and the Chief Client Office-to deliver… more
- AIG (New York, NY)
- …productivity and quality. Our global team includes Category Strategy , Negotiations and Execution, Transformation, Operations, Productivity, Environmental ... and implement changes + Assist with Fieldglass roadmap and planning efforts + Supervise and mentor Quality Assurance and...to track the progress of the initiatives + Strong customer services skills + Must be able to function… more