- Justworks (New York, NY)
- Customer Support Advocate , Employees New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, ... overall Justworks service offering. In this role you will support the worksite employees (WSEs) of our...assigned How You Will Do Your Work As a Customer Support Advocate , how results… more
- Educational Alliance, Inc. (New York, NY)
- …will work as a fully integrated team member providing peer recovery support to individuals in outpatient, residential, and community settings. The Peer Navigator ... will also serve as a role model, mentor, advocate , and motivator for individuals in recovery, their family...in recovery, their family members, friends, and allies to support long-term recovery. SCOPE OF INFLUENCE + Internal stakeholders:… more
- WTW (New York, NY)
- …+ Able and willing to work a flexible work schedule as agreed + Customer and relationship management focus + Negation skills - ability to drive conflict resolution ... required and client service plan. Partner with the producer or Client Advocate to facilitate and lead external strategy meetings. Ensure in-session documentation is… more
- HUB International (Berkeley Heights, NJ)
- …a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 ... employees in 750 offices throughout North America, HUB has...acquisitions. Hub International Northeast is seeking a Senior Claims Advocate for our Specialty Lines and Healthcare Divisions. The… more
- Cisco (New York, NY)
- …Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support , Customer Success, Renewals, and Partners to drive value ... customers and understanding their business challenges and objectives. * Advocate for the customer within Cisco, ensuring...future for all. Our passion is connection-we celebrate our employees ' diverse set of backgrounds and focus on unlocking… more
- Cisco (New York, NY)
- …Serve as an integrated member of the Cisco CX team supporting customer outcome-oriented engineering, implementation, and production support efforts. Provide ... products and solutions. Customer Engagement - Lead customer delivery engineering engagements and provide escalation support...drive the successful adoption of Cisco products and technologies. Customer Success and Adoption - Advocate for… more
- Cisco (New York, NY)
- …Serve as an integrated member of the Cisco CX team supporting customer outcome-oriented engineering, implementation, and production support efforts. Provide ... and solutions. * Customer Engagement - Lead customer delivery engineering engagements and provide escalation support...the successful adoption of Cisco products and technologies. * Customer Success and Adoption - Advocate for… more
- Celestica (New York, NY)
- …Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. ... Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes… more
- Fiserv (New York, NY)
- …for improvement and proactively address potential issues. + Lead key initiatives such as customer education or product feedback loops. + Advocate for the voice ... on a global scale, come make a difference at Fiserv. **Job Title** Senior Customer Success Manager **What does a successful Senior Customer Success Manager do… more
- JPMorgan Chase (New York, NY)
- …key success metrics on key initiatives + Serve as the general manager and customer advocate on financial & digital product teams empowered to reimagine banking ... & design, financial product & enablement, strategy, finance, data & analytics, customer experience and marketing, and field support . **Job Responsibilities** +… more
- Cisco (New York, NY)
- …are received. Role Overview We are seeking an Service Provider Routing Customer Delivery Architect within the CX Global Enterprise Segment Premier organization. You ... leadership as an onsite embedded engineering expert working with a global financial services customer in New York, helping the customer align Cisco products and… more
- Cisco (New York, NY)
- …Meet the Team You will work closely with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, ... environment will enable you to leverage the expertise and support of various team members to achieve shared goals...exceptional value to our customers. Your Impact As a Customer Success Manager, you play a crucial role in… more
- Celestica (New York, NY)
- …requests and escalations with the support of internal teams. + Acts as a customer advocate to drive prioritization of projects and responses to customer ... Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Director 1 **Job Title:** Global Business Office… more
- Nutanix (New York, NY)
- …and best practices to help customers achieve operational efficiency. + Collect and advocate customer feedback to influence future product development and service ... Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with… more
- Celestica (New York, NY)
- …& communicates information to internal teams & departments. + Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. ... team of one or more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the… more
- Amazon (New York, NY)
- …outcomes in the cloud? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) for our Worldwide Public Sector - International Organizations ... up program-level governance. Ultimately, you will own the end-to-end customer cloud journey (technical, operational, organizational, and educational) and advise… more
- Owens & Minor (New York, NY)
- …systems and tools. + Manages and inspires a team of high performing teammates to advocate for the customer while balancing the needs of the business. Achieves ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement **Summary** **_*Remote position with preference… more
- Amazon (New York, NY)
- …Customers, along with internal stakeholders; be a trusted advisor and a business advocate . * Monitor Customer satisfaction survey results, and investigate both ... strategic impacts on customers and businesses? As a Manager, Customer Success Management on the Household Essentials team, you...loop and debrief for 1-4 Candidates. * Coach an employee on how to properly bridge during WBR and… more
- Amazon (New York, NY)
- …the opportunity to be the technical leader to Fortune 500 enterprises while being their advocate , and 'voice of the customer ' to AWS product teams. Key job ... of excellence despite stressful conditions; communicate effectively and respectfully with employees , supervisors, and staff to ensure exceptional customer … more
- Entergy (New York, NY)
- …transmission and distribution system protection commissioning. Provides technical support and governance over the commissioning oversight personnel/commissioning ... that project deliverables adhere to all Entergy standards and design. Strong advocate for the partnering process with key stakeholders such contractors, and other… more