- Microsoft Corporation (New York, NY)
- …for a strategic, customer -obsessed Director to lead and optimize our new Customer Listening Program . This leader will be responsible for defining the ... and surveys for structured feedback **Responsibilities** + Build and lead the Customer Listening Program to generate actionable insights that inform product… more
- PSEG (Newark, NJ)
- …Direct a team of managers who have responsibility for Voice of the Customer listening posts (ie JD Power results, best practices/benchmarking/industry trends, ... customer journeys (driven by business need and customer listening posts), Customer Relations,...knowledge of customer experience operations to influence customer program evolution + Knowledge of JD… more
- City of New York (New York, NY)
- …and with wide latitude for independent decision-making and judgement, the Bureau of Customer Services seeks a Director for our new Service Termination Unit. ... identify and address staff training and coaching needs. Preferred skills: Excellent customer service skills Strong interpersonal and listening skills Proficiency… more
- CBRE (Newark, NJ)
- Business Development Senior Director , Enterprise Occupier Solutions Job ID 208590 Posted 28-Feb-2025 Service line GWS Segment Role type Full-time Areas of Interest ... **The client-facing title for this role is Senior Managing Director , Business Development** We are seeking a Senior ...and client groups to take desired action. + Excellent listening skills with the ability to effectively assess client… more
- City of New York (New York, NY)
- …such as the Harlem Health Advocacy Partnership and the Asthma Counselor Program . Other Bureau offerings include various programs and activities focused on the ... neighborhood. The Bureau of Harlem Neighborhood Health seeks to hire a Senior Director , Engagement and Capacity Building who will oversee the Bureau's engagement and… more
- Bank of America (New York, NY)
- Associate Director - Bank of America Experience Design Charlotte, North Carolina;San Francisco, California; Pennington, New Jersey; Boston, Massachusetts; New York, ... design, creative direction, ux research and user testing, design program management, production design, content strategy, copywriting, and design technology.… more
- Justworks (New York, NY)
- Director , Workers Compensation Underwriting New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, ... wellness program offerings, company retreats, and the ability to interact...skills to build strong relationships both internally, with Sales, Customer Success, and Technology teams, as well as externally… more
- Pfizer (New York, NY)
- Pfizer is seeking a ** Director of Integrated Insights & Strategy (IIS)** that will lead strategic thought partnership to US and Global brand leads of a high-value ... Their team orientation and collaborative approach, along with their outstanding listening skills and ability to manage through influence, will enable their… more
- CUNY (New York, NY)
- Student Athletics Manager (Associate Athletics Director for Facilities and Operations) **POSITION DETAILS** **ABOUT JOHN JAY COLLEGE** John Jay College of Criminal ... professional development and training as appropriate. + Engage in active listening with members in order to build relationships, understand each individual's… more
- SCI Shared Resources, LLC (Staten Island, NY)
- …currently have a **full time** opening on our **Advance Planning Funeral Director Team.** This elite team focuses on community engagement and advance-planning ... dental and vision insurance and tuition assistance, scholarships, PLUS a 401K program with a generous company match! + Ongoing Training and leadership development… more
- American Express (New York, NY)
- …uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in ... you make an impact in this role?** As a Director Assistant to the Senior Vice President, Enterprise Risk...a timely, efficient manner + Excellent communication (oral, written, listening ) skills, a positive attitude and solution-oriented demeanor +… more
- The Cigna Group (Morris Plains, NJ)
- …+ Directs the delivery, prioritization & coordination of all project and program outcomes and resources engaged within the Express Scripts & Evernorth Care ... investment and proactively provides comprehensive financial information at the project, program and portfolio levels. Monitors and tracks overall portfolio project… more
- Citigroup (Jersey City, NJ)
- …**Organizational Context** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and ... planning & advice. **Overview of the Role** The financial landscape and growing customer preference to do business in the digital channels has been quickly evolving… more
- The Estee Lauder Companies (New York, NY)
- …Evaluate the market for white space opportunities, considering consumer insights, social listening , CRM data, and industry best practices to create a roadmap for ... locally relevant content + Leverage the New Product Launch program in partnership with Supply Chain + Provide strategic...across digital, mobile, and omnichannel platforms to enhance the customer experience and drive brand engagement in new and… more
- Justworks (New York, NY)
- …Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn ... and our Speaker's Bureau. You will also serve as a deputy to the Director of Communications on Corporate Communications related duties. In this role, you will manage… more
- The New Jewish Home (Manhattan, NY)
- …The New Jewish Home's Grants Manager, under the supervision of the Senior Director of Institutional Relations & Program Development and with close coordination ... of these systems + In collaboration with the Senior Director of Institutional Giving & Program Development...Excellent written, verbal, and interpersonal skills including strong active listening skills and customer service orientation +… more
- Mount Sinai Health System (New York, NY)
- …degree in nursing or healthcare-related field or be enrolled in a program preferred **Experience Requirements** + 3 years minimum demonstrated clinical and nursing ... Performance for Success** - Focusing and guiding others in accomplishing work objectives. ** Customer Focus** - Ensuring that the customer perspective is a… more
- Rhythm Pharmaceuticals (Manhattan, NY)
- …+ Collaborate and coordinate with key field-based stakeholders to reactively address customer needs related to Rhythm's genetic testing program . + Collaborate ... Stage 1, this position will report to the National Director , ADMs, and in Stage 2, will transition to...marketing teams on the development of collateral to support customer needs and the teams' activities. + Support marketing… more
- Centers Plan for Healthy Living (Staten Island, NY)
- …will be responsible for educating and enrolling potential beneficiaries by explaining program benefits in a manner that is compliant with Center for Medicare ... and point of contact for current members + Active listening and recommend plans and enroll prospects based on...and recommend plans and enroll prospects based on the customer 's needs + Provide a positive customer … more
- MTA (New York, NY)
- …+ Cloud Computing (Thorough Knowledge/Fully Proficient) Soft Skills: + Active Listening , Attention to Detail, Customer Service, + Prioritization, Problem ... $123,053 - $145,243 HAY POINTS: 551 DEPT/DIV: IT Corporate Products SUPERVISOR: Product Director , Legal, Safety and Risk LOCATION: 2 Broadway New York, NY 10004… more