- Integra LifeSciences (Princeton, NJ)
- …in BI, Oracle, and other systems. + This position serves as a liaison with Customer Service , Supply Chain, IT and external vendors. + Partner with Quality Team ... + The ability to act as an essential employee within the Customer Service Department--having the availability to work on company holidays; ability to work… more
- Lumen (Trenton, NJ)
- …and retention. As a primary interface with both internal and external customers, the Customer Engagement Advocate II service and skills make a positive ... the future. **The Role** The primary responsibility of the Customer Engagement Advocate II is to provide...Provisioning, Design, Installation and Billing on behalf of Lumen Customer to install new service , or to… more
- WestRock Company (Dayton, NJ)
- …from two-year college or technical school preferred. * Minimum of 6 months of customer service experience or relevant office experience. * Knowledge of packaging ... Customer Solution Advocate - Dayton, NJ... Customer Solution Advocate - Dayton, NJ The Opportunity: The ...Closely follows all established policies, guidelines and pricing for customer accounts and service . * Partners with… more
- CVS Health (Trenton, NJ)
- …(HR) representatives, Total Rewards Team or by members themselves. Provide excellent customer service and a positive member experience to all inquirers. ... each and every day. **Position Summary:** The Field Services Advocate is empowered to serve as a bridge between...bridge between an Aetna National Accounts client's members, the customer Benefit Service Center, HR colleagues and… more
- Sharecare (Trenton, NJ)
- …+ Occupational Therapist Aide + Medical Coder + Dental Assistant + Experience in customer service in a healthcare contact center, provider office, or healthcare ... institution + Experience in successful resolution of high level/sensitive customer service issues. Sharecare and its subsidiaries are Equal Opportunity Employers… more
- Confluent (Trenton, NJ)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Wolters Kluwer (Trenton, NJ)
- …interaction frequency. + Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues. + ... Act as a domain SME, product SME, and customer advocate to achieve quick customer...efforts between clients and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction… more
- Confluent (Trenton, NJ)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At… more
- NTT America, Inc. (Trenton, NJ)
- …CSM acts as a trusted advisor to high-value enterprise clients, driving customer outcomes, assisting with service delivery optimization, and contributing to ... identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** + Act as… more
- Coinbase (Trenton, NJ)
- …product adoption. * Minimum of 2+ year of relevant experience in a financial services customer service or support role in a fast paced environment. * Advanced ... primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll... issues at the root cause. * Represent and advocate for the customer across organizations to… more
- SolomonEdwards (Trenton, NJ)
- …MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate . - Answer high-volume, inbound calls or texts from current ... About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and technology consulting and… more
- Thomas Edison State University (Trenton, NJ)
- …Experienced project leader who can manage complex initiatives from start to finish. - Advocate for exceptional customer service . - Versatile professional who ... Edison State University, connects people with information and resources through its service to NJ libraries, the state legislature and government employees, Thomas… more
- Walmart (Freehold, NJ)
- …technicians communicating and developing interpersonal skills for providing safe and efficient customer service . Be an Expert Demonstrates knowledge of safety ... Member Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources...and concerns. Be a Talent Ambassador Being a brand advocate by valuing the members experience in the TBC… more
- H&R Block (East Windsor, NJ)
- …+ Experience working in a fast-paced environment + Previous experience in a customer service environment + Ability to multi-task + Strong organizational and ... each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow...financial wellness needs. + Employee Assistance Program with Health Advocate . + Wellbeing program, BetterYou, to help you build… more
- Sunrise Senior Living (East Brunswick, NJ)
- …resistance to change. + Identify change opportunities that lead to improved customer service , efficiencies, cost reduction, and team member engagement. + ... and protect a high-trust environment by setting an example, advocate for others in the face of challenges, remove...customers' and own organization's needs, and promote and operationalize customer service as a value. + Achieve… more
- Lincoln Financial (Trenton, NJ)
- …external customers, analyzing various aspects of our service offering and being an advocate on behalf of the customer for driving positive change. If this ... relationships with contacts at client organizations, ensuring clients' overall service requirements are satisfied. + You will advocate... service requirements are satisfied. + You will advocate on the customer 's behalf to influence… more
- TD Bank (Brick, NJ)
- …travel to multiple work locations within a designated region or area + Superior Customer Service skills + Strong organization skills to handle multiple tasks in ... to TD Customers + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice...with proactive insights & recommendations + Serves as a Customer advocate in providing Customer … more
- Iron Mountain (Trenton, NJ)
- …to promote the business needs of the customer + Serve as the primary customer advocate and management focal point for all assigned key customer (s), ... ensures reporting and communication is frequent and bi-directional + Ensures high-quality service delivery and customer satisfaction through proactive service… more
- Cardinal Health (Trenton, NJ)
- **_What Account Management contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business ... as it pertains to supply chain health and general service needs + Bridge relationships between the customer...customer to take alternative actions as needed + Advocate for customer and partner across Cardinal… more
- Guardian Life (Holmdel, NJ)
- …Implement plan to engage customers, reducing unnecessary calls and improving customer self- service adoption metrics. + Collaborator Interaction: Engage with ... understand, analyze, and measure the impact of technology on customer self- service and operational efficiency. + Strong...colleges, drive a variety of initiatives in sustainability, and advocate for diversity and inclusion in all that we… more
