- ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Cardinal Health (Jefferson City, MO)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Vontier (Jefferson City, MO)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- TTEC (Jefferson City, MO)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- CVS Health (Jefferson City, MO)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Otsuka America Pharmaceutical Inc. (Jefferson City, MO)
- …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...human subjects. Managing compliance with this standard to provide assurance that the rights, safety and wellbeing of trial… more
- Prime Therapeutics (Jefferson City, MO)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more
- Cardinal Health (Jefferson City, MO)
- …collaboration skills with a proven ability to develop and execute effective quality assurance programs. + Works independently within established procedures; may ... data and generate reports. + Ability to drive process improvements and implement quality assurance procedures. **TRAINING AND WORK SCHEDULES** : Your new hire… more
- Pearson (Jefferson City, MO)
- …: Contribute to periodic audits of data within business systems/platforms. + **Data Quality Assurance ** : Work with the Analytics organization to ensure data ... with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. +...with SQL, Python, or Java Script + Experience with Quality Assurance Platforms/ CalabrioOne a plus +… more
- JBS USA (Columbia, MO)
- **Description** JOB DESCRIPTION INFORMATION Position Title: Food Safety Quality Assurance (FSQA) Supervisor Position Type: Fulltime FLSA Status: Salaried ... Location: Columbia, MO Reports to: Quality Assurance (QA) Manager Years of Experience:...multi-task Must have excellent problem-solving abilities Must have excellent customer service skills Must have excellent computer… more
- Fujifilm (Jefferson City, MO)
- …Specialist [NS3], provides an additional level of expertise and experience to the customer service national support specialists team. The Lead NS3 will assist ... in driving all aspects of customer support related issues, and problems, requiring escalation or...of progressive experience as a Technical, Systems, Software or Quality Assurance Engineer in Medical IT and/or… more
- ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
- …with end users to provide assistance and guidance + Support with knowledge management, quality assurance , reporting insights, as needed + Attains a minimum of ... in area of specialty to ensure resolution occurs within the customer Service Level Agreement by documenting all troubleshooting efforts in problem ticket… more
- System One (Jefferson City, MO)
- …visualizations of data + Adhere to departmental processes and guidelines, standards and quality assurance routines + Connect key insights to business outcomes ... sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an… more
- Cushman & Wakefield (Jefferson City, MO)
- …roles and responsibilities with partners * Establish governance program/process and data quality assurance reporting for global consistency of portfolio space ... the CAFM system to further enhance the availability and quality of spatial and occupancy data * Recommend process...architectural and engineering drawings, concepts & design * Excellent customer service and interpersonal relationship skills *… more
- Bowman (Jefferson City, MO)
- …and processes to ensure effective execution. Review work produced by staff for quality assurance . + Provide oversight and direction of department or business ... to our employees and supportive of our unwavering commitment to provide unparalleled service to our clients. **Purpose** Work closely with the firm Principals to… more
- City National Bank (Jefferson City, MO)
- …wires, payment, payoffs, and prepare appropriate GL entries for balancing while maintaining quality assurance on the complex loans being booked in FIS. * ... the daily operations of boarding consumer loans. Provides excellent service and quality control oversight to ensure...with a financial institution/loan environment, with an emphasis in customer service and meeting deadlines * Minimum… more
- Veterans Affairs, Veterans Health Administration (Columbia, MO)
- …Assures safe workplace considering environmental concerns, OSHA/JCAHO regulations Conducts quality assurance activities Work Schedule: 8:00am - 4:30pm, ... in new technologies and innovations in devices. Preferred Experience: Customer service oriented, willing to adapt to new policies and procedures,… more
- Cherry Bekaert (Jefferson City, MO)
- …Solutions Leader to drive growth within our Attest service line (https://www.cbh.com/services/accounting- assurance /audit-attestation-services/) . As the Attest ... generate and maintain revenue by developing growth strategies for attest service line; driving integration and alignment between revenue-related functions; aligning… more
- Guardian Life (Jefferson City, MO)
- …individual performance metrics including average calls per day, adhering to daily schedule, Quality Assurance call scores, consumer survey scores, etc. + Serve ... + Operate at a high level to consistently exceed quality goals and service level agreement standards....financial service industry. Experience must include direct customer service experience. + A bachelor's degree… more
- Humana (Jefferson City, MO)
- …ranging from moderate to substantial. The Lead IAM Engineer standardizes the quality assurance procedure for software. Oversees testing and debugging and ... digital identity services. You'll work with ForgeRock/Ping Identity to enhance customer experience, standardize IAM best practices, and ensure compliance with the… more