- Vontier (Jefferson City, MO)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Jefferson City, MO)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- American Express Global Business Travel (Jefferson City, MO)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- Walmart (Columbia, MO)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Vontier (Jefferson City, MO)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Michaels (Columbia, MO)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- Papa John's International (Jefferson City, MO)
- …with corporate departments and operations team and deployment of new product training.Provide quality customer service to build and maintain acustomer base; ... an area consisting of 5-10 restaurants ensuring people development, product quality , customer satisfaction, image management, restaurant profitability, and… more
- Pearson (Jefferson City, MO)
- …incentive program, and information on benefits offered is here. 1138372 **Job:** Customer Success **Job Family:** CUSTOMER SERVICE **Organization:** Virtual ... the workflow and performance of the Lead Nurture Team to optimize efficiency, quality , and outcomes. The Supervisor will maintain a thorough knowledge of enrollment… more
- Sharecare (Jefferson City, MO)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Pearson (Jefferson City, MO)
- …requirements to assist with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. + **Report Processing** : Process ... that we live by being brave, imaginative, decent, accountable, curious, customer -centric, and collaborative. The following description is intended to describe the… more
- American Express Global Business Travel (Jefferson City, MO)
- …GDS Expertise in Sabre + Excellent verbal and written communication skills + Excellent Customer service skills in a travel environment + Strong time management ... provider policies, and regulatory requirements + Use positive telephone service techniques and act on special customer ...coach , mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed… more
- Ross Stores, Inc. (Jefferson City, MO)
- …fire alarm systems as scheduled\. Responds to after\-hours alarms when requested\. ** Customer Service :** + Treats all Customers, Associates, and other leaders ... always been bringing our customers a constant stream of high\- quality brands and on\-trend merchandise at extraordinary savings\. All...for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor,… more
- Vontier (Jefferson City, MO)
- …focus on creating B2B partnerships and agreements that add value for the customer and are mutually beneficial. The ideal candidate will demonstrate the ability to ... identify customer and business needs, and design creative and data...Sales Reps as needed. Maximize productivity, align priorities and coach Matco value to ISR's within assigned regions. +… more
- Cushman & Wakefield (Jefferson City, MO)
- …proficiency in architectural and engineering drawings, concepts & design * Excellent customer service and interpersonal relationship skills * Ability to work ... to enhance operational efficiency, service delivery, cost savings, and innovative service advancements for all functional areas * Coach the space team… more
- TTEC (Jefferson City, MO)
- …associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every ... first-line manager for your team. You'll report to the Service Delivery Manager. We're looking for a leader to...their career mobility. **During a Typical Day, You'll** + Coach associates to ensure the achievement of company and… more
- Cardinal Health (Jefferson City, MO)
- …patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to ... requirements are fulfilled. + Develop and demonstrate a comprehensive knowledge of customer invoicing, payment terms, collections, and customer payment history… more
- City National Bank (Jefferson City, MO)
- …a lead capacity preferably with a financial institution/loan environment, with an emphasis in customer service and meeting deadlines * Minimum 5 years of MS ... the daily operations of boarding consumer loans. Provides excellent service and quality control oversight to ensure...knowledge of mortgage operations. * Proven ability to lead, coach , and mentor. * Ability to communicate effectively *… more
- American Express Global Business Travel (Jefferson City, MO)
- … service provider policies, and regulatory requirements + Use positive telephone service techniques and act on special customer requests + Prevent fraudulent ... **Do you have the precision, professionalism, and passion for quality we're looking for?** As a VIP Travel Consultant...coach , mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed… more
- Humana (Jefferson City, MO)
- …Use data and insight to identify the greatest opportunities in clinical outcomes, quality , cost, and experience for dual eligible members. + Leverage a design-first ... to balance and present tradeoffs between business objectives and customer needs. + Serve as a leader on the...Serve as a leader on the clinical product team. Coach and mentor junior members to grow their skills… more