- City of New York (New York, NY)
- …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central ...data and summarize research to support ongoing improvement in operations and service Educate stakeholders about various… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central...data and summarize research to support ongoing improvement in operations and service ; -Educate stakeholders about various… more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01 ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve...of customer service to OMB staff. The analyst will contribute to improving IT operations … more
- Zones LLC (New York, NY)
- Help Desk Analyst L1 Professional Services New...across limited subject areas. + Training and mentoring other service desk associates as needed What you ... Time-off, medical/dental/vision, matching 401K and much more. The Help Desk Analyst will provide Level 1 support...products and services + Experience working on a help desk / service desk handling tickets preferred… more
- TEKsystems (New York, NY)
- …Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support for the Health ... Aside from this, the Help Desk Support Analyst will provide support and customer service ...our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more
- TD Bank (New York, NY)
- …process. EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity. The TDS Operations Analyst III will act as a ... documents, and investigates processes/exceptions arising from transactions/processes beyond first level operations service delivery + Leads work streams by… more
- New York eHealth Collaborative (New York, NY)
- Operations Center Analyst Job Details Job Location...as much as possible. This position reports to the Service Desk Manager and is operated out of ... Job Category Information Technology Description New York eHealth Collaborative: Operations Center Analyst New York eHealth Collaborative...and Jira. + 2+ years' experience working in a Service Desk /Help Desk environment with… more
- NBC Universal (Englewood Cliffs, NJ)
- …Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through ... Learn to read financial documents, including quarterly reports and analyst notes. + Work closely with Senior Managers as...main point of contact with shows, reporters and network operations . + Assist reporters and field producers with remote… more
- City of New York (New York, NY)
- …business process re-engineering, change management, program management, security administration, service desk , computer operations , telecommunications, and ... of the City of New York serving in a permanent (not provisional) civil service title of Associate Staff Analyst . Please clearly indicate your permanent civil… more
- City of New York (New York, NY)
- …serve as a Business Analyst for the Bureau of Water & Sewer Operations (BWSO). The selected candidate will need to be skilled in application development to ... support best in class management of BWSO's capital program, primarily the Lead Service Line Replacement Program. The Business Analyst will manage data captured… more
- City of New York (New York, NY)
- …permanent in the title. If you do not meet the previously mentioned civil service criteria, you will not be considered for an interview. The NYC Department of ... and Innovation Division seeks to hire a Quality Assurance Analyst . The selected candidate will develop and execute exploratory...job application as prompted. Do not apply via Employee Self- Service (ESS), e-mail, mail, or fax your resume to… more
- OEC Group (Queens, NY)
- …emergency change + Maintain and improve on knowledge artefacts (user training, service desk training, business requirement and system documentation, policy and ... professional growth and so much more! As a System Analyst , you will be a key contributor to our...drive voice of customer (VOC) routines to continuously collect service feedback + Collaborate with internal teams and external… more
- City of New York (New York, NY)
- …City. The New York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated ... four years of satisfactory full-time experience related to information technology service management, process management, operations ; 2. A baccalaureate degree… more
- Publicis Groupe (New York, NY)
- …in a measurable way. **Overview** Our PMX Central Activation team provides a valuable service to our PM Agency Teams & Clients, enabling them to execute digital ... time or resources to do it themselves. As our operations continue growing at a rapid pace across digital...looking to add a talented and motivated Senior Media Analyst to help drive our cross-channel media best practices… more
- Mizuho Corporate Bank (New York, NY)
- …aptitude, and conflict resolution skills. + Bachelor's degree with 5-7 years of service desk support experience (ideally including 5+ years of demonstrated ... Mizuho team as an End User Trade Floor Support Analyst ! In this role you will provide department-specific IT...in a number of dynamic, strategic initiatives in key Service projects across the organization such as platform enhancements… more
- Robert Half Technology (New York, NY)
- …as leading IT projects to successful implementation. Responsibilities: * Supervise the daily operations of the IT Service Desk , ensuring efficient workload ... Description We are looking for an experienced Senior IT Analyst to join our team in New York, New...devices, software, and classroom audio/video systems. * Manage IT service requests and calls through a ticketing system, ensuring… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE The Department of Social Services (DSS) is comprised of the ... matches, claiming systems, and personnel systems. Information Technology Services, IT Service Management is recruiting for one (1) Computer Specialist (SW) Level… more
- City of New York (New York, NY)
- …Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST SOFTWARE CIVIL SERVICE TITLE, Normal Business Hours The Department of Social Services (DSS) is ... is recruiting for a Computer Specialist (SW) III, to function as Senior Business Analyst , who will: - Manage & Coordinate Design & Analytics tasks involved with… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE OR IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9. The Office of ... one (1) Computer Specialist Software II to function as a Systems Programmer Analyst , who will: - Design, develop and maintain new software applications that serve… more
- Citigroup (New York, NY)
- …(SP) production management group provides direct support to a diverse set of trading desk all trading under the "GSP" banner with a focus on the ITIL support ... defence as we work closely with partners in our business including Trading, Sales, Operations & Risk and Controls to operate stable platforms to enable us to the… more