- Genmab (Berkeley Heights, NJ)
- …Bachelor's degree preferred. Patient Services experience highly preferred.2-3 years customer service call center environment2-3 years' experience in call ... and verifying Patient Access Specialist (PAS) and Patient Engagement Liaison (PEL) calls on a...completing data entry of key information within the PSS Customer Relationship Management (CRM) system as well as gleaning… more
- Genmab (Berkeley Heights, NJ)
- …experience in case management, phone-based support work and the health insurance landscape. Patient Service Specialists are critical in the success and quality ... Services will support our new and pipeline products by providing omni-channel customer support and patient access. By leveraging workforce management,… more
- Robert Half Office Team (Roslyn Heights, NY)
- Description We are looking for a dedicated and personable Patient Engagement Customer Service Representative to join our team. In this ... patients by addressing their inquiries and ensuring a seamless customer service experience. This is an excellent...customer interactions. * Uphold a high standard of service quality to enhance the patient experience.… more
- Mount Sinai Health System (New York, NY)
- …? Deep understanding of professional practice, hospital, and ambulatory operations. ? Strong customer service orientation with a commitment to service ... **Job Description** **Director of Revenue Engagement - Patient Financial Services-Corporate 42nd Street -Full-Time Days** The Director of Revenue Engagement … more
- Hackensack Meridian Health (Old Bridge, NJ)
- …/or family to improve patient satisfaction and create an environment for patient engagement . To perform customer relations services and comfort measures ... and serve as a leader of positive change. The Patient Engagement Liaison functions as a liaison... patient , families, providers and interpreter. + Excellent customer service /teamwork skills and flexibility. + Ability… more
- Wolters Kluwer (New York, NY)
- …a month in the office (see locations on the posting) **OVERVIEW** The UpToDate Patient Engagement (PE) solution supports care delivery networks in engaging their ... basic patient education materials and more complex patient engagement experiences, such as procedural prep...with cross-functional teams, including the UTD PE new business, Customer Success, and Generalist teams to address client concerns… more
- Stryker (Mahwah, NJ)
- …markets. You'll lead the delivery of post-deal services through strategic customer business reviews, ensuring our long-term agreements are supported with precision, ... narratives._ + Lead the planning, coordination, and delivery of periodic customer business reviews for multi-divisional long-term sales agreements. + Partner with… more
- Sanofi Group (Morristown, NJ)
- …large-scale Patient Support Programs (PSPs), including the patient journey, patient case management, and patient engagement . + Ensure alignment with ... **Job Title:** CRM Solution Architect, Patient Support Services **Location:** Cambridge, MA Morristown, NJ...encryption, data masking and data anonymization techniques + Detail-oriented, customer -driven, and able to work well across time zones… more
- PSKW LLC dba ConnectiveRx LLC (Whippany, NJ)
- …requires someone with extreme customer empathy soft skills, experienced in patient care / health care case management engagement . Responsibilities What You ... under one roof. We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and...individual is part of a highly concierge 'white glove' service team that will manage the patient … more
- Mount Sinai Health System (New York, NY)
- …review and case management team. **Qualifications** + 3 years' experience in healthcare/ customer service or relevant experience. + Bachelor's degree or ... patient experience, and participates in ongoing pilot programs to improve patient engagement . + Additional duties as assigned **About Us** **Strength through… more
- Medtronic (New York, NY)
- …Minimum Requirements** Bachelor's degree with a minimum of 5+ years technician, field service , or customer support experience, or Advanced degree with a minimum ... of 3 years technician, field service , or customer support experience. **Nice to Have:** Physically located within region Management experience Project management… more
- Mount Sinai Health System (New York, NY)
- …daily basis (Monday-Friday.) 7. Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the ... - Focusing and guiding others in accomplishing work objectives. ** Customer Focus** - Ensuring that the customer ...patient concerns in a timely manner and provides service recovery as needed. 10. Demonstrates caring, respect, compassion,… more
- CVS Health (Clifton, NJ)
- …+ Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow Management excluding final ... healthy outcomes and differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer in a… more
- Walgreens (New York, NY)
- …answers questions to ensure a positive patient experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... Business Performance Management + Analyzes performance data including pharmacy financials, customer service , and inventory. Manages pharmacy asset protection… more
- Sanofi Group (New York, NY)
- …**Sales & Account Management** + Drive commercial performance through strategic customer engagement and data-driven decision-making. + Oversee development of ... therapeutic space. Partnering closely with cross-functional teams-including RLT Delivery & Customer Services, Commercial, Patient Support Services, Value &… more
- Medtronic (New York, NY)
- …knowledge of medical terminology and the medical device industry * Excellent customer service skills * Proven ability to build/maintain positive relationships ... which also involves travel outside the territory, presenting opportunities for broader engagement . At Medtronic you can begin a life-long career of exploration and… more
- Walgreens (Jersey City, NJ)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by ... in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal and coordinates and,… more
- Atlantic Health System (Morristown, NJ)
- …benchmarks to develop and implement action plans to achieve desired outcomes in patient engagement goals. 13. Models and fosters an environment of ... values, and facility initiatives and goals. Monitors and improves patient satisfaction utilizing available service metrics and...professionalism and employee engagement in the department. Responsible for recruitment, retention, and… more
- Sodexo (Bronx, NY)
- …targets. + Optimize trayline and cafe throughput, service recovery, and customer experience; monitor and act on patient /guest satisfaction data. + Utilize ... **What You Bring** Required: + Progressive leadership experience in food & patient service management within healthcare or high-volume institutional settings. +… more
- Medtronic (New York, NY)
- …+ Uses UNIX/LINUX commands to modify operating files. + Fulfills Software and Service Contract obligations. Customer Support + Acts as the primary Medtronic ... team regarding customer concerns, issues and market opportunities. + Provide service to customers per their individual needs. + Maintains familiarity with status… more
