- Wells Fargo (West Des Moines, IA)
- **About this role:** Wells Fargo is seeking an Escalations Representative to join our Servicemembers Civil Relief Act (SCRA) Utility team. You will be reviewing ... and processing account adjustments that support our service members according to SCRA regulatory requirements. This is not a phone position. **In this role, you will:** + Perform moderately complex reviews of SCRA activities with an emphasis on risk… more
- Concentrix (Des Moines, IA)
- …"Job Details **Inside Sales Representative (Business to Business)-Remote** Operations (https://jobs.concentrix.com/job-search/?category=Operations) Location ... Language English Apply Now (https://concentrix-usa.talkpush.com/site/campaigns/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTI/apply?1=1&source=concentrixCareerWebSite) **Summary** Inside Sales Representative (Remote) works from home and engages with… more
- RxBenefits (Des Moines, IA)
- …Representatives, supporting New Hire Training and On the Job Training, member escalations and overrides and phone support during high call volumes. The Quality ... refine, incorporate, and evolve the definition of excellence across the representative life cycle including interviewing, onboarding and new hire training program,… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk. + Knowledge and experience troubleshooting Linux and Unix based systems. ... infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize system operations… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more