- The Hertz Corporation (Providence, RI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Providence, RI)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Coinbase (Providence, RI)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Tractor Supply Company (Brooklyn, CT)
- …of operations to the Store Manager . Duties include delivering a Legendary Customer Experience , providing leadership and direction to the store team, and ... Assistant Manager **Overall Job Summary** The Assistant Store ... that differentiates from the competition. + Champion the Customer Experience in the store and execute… more
- Capital One (Providence, RI)
- Strategic Customer Development Manager , New England - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Liberty Utilities (Blackstone, MA)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- Capital One (Providence, RI)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Aaron's Inc (Fall River, MA)
- ** Customer Accounts Manager ** The salary range for this role is $18.50 to $19.50 per hour.* This position is also eligible for incentive pay based on ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Dodge Construction Network (Providence, RI)
- Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager . This role is a key member of our Go-To-Market organization, focused on ... is a full-time position and reports directly to the Manager , Customer Success. **_Preferred Location_** This is...Experience , Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer … more
- Renaissance (Providence, RI)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer ... state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as a… more
- Liberty Utilities (Fall River, MA)
- …and emerging AI-powered platforms. Managing projects that drive measurable improvements in customer experience and adoption such as seamless customer ... Program Manager , Self-Service (Utility Customer Service) LU...are trained on emergency policies and procedures. **Education and Experience ** + Bachelor degree or equivalent professional experience… more
- Cardinal Health (Providence, RI)
- …driving the development and implementation of data-driven solutions that enhance the customer experience . We seek an innovative, customer -focused ... atmosphere. We currently have a career opening for a Customer Success Account Manager Overview This role...and resolve backend issues affecting data accuracy, reporting or customer experience . + Identify and resolve … more
- UKG (Providence, RI)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Providence, RI)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Providence, RI)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Liberty Utilities (Fall River, MA)
- …+ Leads or contributes to cross company initiatives to advance offerings for enhanced customer experience . + Leads the overall go to market strategy for program ... Manager , Energy Efficiency and Customer Programs...recovering program costs and earning performance incentives. **Education and Experience ** + Bachelor's Degree in relevant field + 10+… more
- Liberty Utilities (Fall River, MA)
- Manager , Customer Field Service and Daytime Dispatch (Gas Utility) LU Service Corp. Fall River, MA, US, 02724 Our purpose is sustaining energy and water for ... achieve it. **Purpose** This role is responsible for managing customer field service activities such as meter reading, move...duties while keeping Safety top of mind. **Education and Experience ** + 10+ years of related industry experience… more
- Ryder System (Providence, RI)
- …in experience in transportation/logistics industry a plus., Preferred + Customer experience insights methods, analytics, tools, and practices. Advanced, ... error reduction, and improved resource utilization. The Core Products Manager collaborates closely with our internal Supply Chain Product...will have a higher impact. + Provide analytics and customer and experience insights down to the… more
- Saint-Gobain (Bristol, RI)
- …(Engineering Discipline Preferred). Master's Degree a plus + 3+ years experience in sales, customer services management/leadership role + 3+ ... in digital tool implementation + 3+ years of direct customer contact and communication + 3+ years experience in direct field sales of engineered products to OEM… more
- Public Storage (Taunton, MA)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... and maintain exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of customer … more