- Sage Hospitality Group (Chicago, IL)
- …guests by providing accurate and timely information and directions within the hotel. Guest Relations enhances the guest overall experience by contacting ... Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure… more
- Sage Hospitality Group (Chicago, IL)
- …Engineering. Monitor completion of work orders submitted. + Communicate department and guest needs as they arise with respective Housekeeping personals by beeper, ... using correct salutations and telephone etiquette. + Document all guest requests for Housekeeping items/services and assign to respective personnel/departments… more
- Sage Hospitality Group (Chicago, IL)
- …telephone and in-person inquiries regarding reservations, hotel information and guest concerns. **Responsibilities** + Greets and completes established check-in ... both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. +...nights, increase occupancy and revenue. + Maintains good customer relations by keeping abreast of all in-house and area… more