- Aspira Connect (Dallas, TX)
- …IAM misconfigurations, and suspicious traffic. + Act as Tier 3 escalation point for complex network /security incidents, reporting incident summaries ... Sr. Cloud Network Security Engineer Aspira | IT Operations About...resilient, scalable, and compliant cloud networking solutions, while providing Tier 3 technical depth to the broader… more
- Meta (Fort Worth, TX)
- …and third-party vendor partners 2 . Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as ... **Summary:** The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates)...the need to escalate similar issues in the future 3 . Operational Leadership: As an operations practitioner within the… more
- Molina Healthcare (Fort Worth, TX)
- …the Cyber Recovery and Chaos Engineering Programs. + Conduct annual validation of all Tier 0 through Tier 2 Applications for recoverability and functionality ... within required, and agreed, business timescales. The functions covered are: 1. Development, 2 . PMO, 3 . Testing, 4. Maintenance, 5. Service Training, 6.… more
- Robert Half Office Team (Fort Worth, TX)
- …steps to provide first call resolution when possible. 4. Escalate complicated issues to Tier 2 groups as appropriate and monitor their resolutions. 5. Work ... Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position promotes teamwork and Service Center… more