- PNC (Kansas City, KS)
- …and have an opportunity to contribute to the company's success. As an Account Manager II - Client Services within PNC's Commerical Real Estate Group, you ... + Participates in the analysis, assessment and documentation of client requirements. Forecasts and tracks key account ...of client requirements. Forecasts and tracks key account metrics. May identify customization needs, and work with… more
- Coinbase (Topeka, KS)
- …(ie. job duties): * Support key institutional client relationships: As an Institutional Account Manager , you will work independently to manage key client ... connection, and alignment. Attendance is expected and fully supported. As an Institutional Account Manager , you'll be part of a dynamic, collaborative team of… more
- Mass Markets (Wichita, KS)
- …dependable, and committed to excellence. Experience in call center operations or client services is highly valued. This is a full-time, on-site position requiring ... + Partner with remote HR teams and the HR Manager to address HR-related matters and initiatives + Align...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- KeyBank (Overland Park, KS)
- …to resolve client issues and needs; escalate issues to your manager when appropriate. **EQUIPMENT USED** + Personal Laptop Computer with Dual Monitors + ... Park, Kansas 66211 **JOB DESCRIPTION** Under the supervision of the department manager , this position is primarily responsible for accurate and timely reporting and… more
- Mass Markets (Wichita, KS)
- …success of a globally expanding, industry-leading organization. We are looking for a client -focused and relationship-driven Client Services Manager to serve ... and our clients. You will be responsible for managing client expectations, ensuring service delivery, and driving account...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Wichita, KS)
- …of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures ... aspects of our call center team. As a sales manager , you will ensure an exceptional customer experience in...customer and services. You will work to continuously improve client metrics by providing leadership, direction, and motivation to… more
- Mass Markets (Wichita, KS)
- …of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures ... a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive...and the health of the account . Key Responsibilities: + Lead and manage 5-10 call… more
- Mass Markets (Wichita, KS)
- …of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures ... supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from...and the health of the account . Key Responsibilities: + Lead and mentor a team… more
- Mass Markets (Wichita, KS)
- …Call Center Manager to oversee operations, drive performance, and ensure client satisfaction in a high-volume environment. To be considered for this role, you ... professional development. + Ensure compliance with company policies and client requirements. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Wichita, KS)
- …partner in the industry. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center. You will be ... ensuring service quality, compliance, and continuous improvement across multiple client accounts. This is a key leadership role that...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (KS)
- …of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on ... Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services,… more
- Bank of America (Prairie Village, KS)
- …of one year of financial services industry or sales experience **Skills:** * Advisory * Account Management * Client Experience Branding * Customer and Client ... be an advisor - from acquiring, building and managing client relationships to considering a client 's complex...progress into the next role, Financial Solutions Advisor Stage II , where you will continue to practice the skills… more
- Mass Markets (Wichita, KS)
- …providing coaching, support, and performance management to ensure team success and client satisfaction. This is a full-time, on-site position. Candidates must be ... internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance… more
- Mass Markets (Wichita, KS)
- …internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance ... Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to corporate policies and...terminations. + Serve as a subject matter expert on client -specific operations. + Manage remote team members as needed.… more
- Mass Markets (Wichita, KS)
- …internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance ... Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to corporate policies and...needed. + Serve as a subject matter expert on client -specific operations. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A… more
- Mass Markets (Wichita, KS)
- …and sales performance. You'll also work closely with the Call Center Operations Manager to ensure alignment with company policies and goals. Key Responsibilities: + ... The ability to professionally represent our company internally and client facing is a must. The right candidate will...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Wichita, KS)
- …and maintain confidentiality + Escalate complex cases to the appropriate team or manager + Stay updated on products and processes by attending ongoing training + ... of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more
- Mass Markets (Wichita, KS)
- …and care. + Escalate unresolved issues to the appropriate team or manager . + Stay current by attending training sessions and reviewing updated materials. ... of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more
- Mass Markets (Wichita, KS)
- …the community, and attending job fairs. + Collaborate with Talent Acquisition Manager with ideas for new advertising channels, drive employee referral contests, and ... of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more