- Mass Markets (Wichita, KS)
- …vary by site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service ... a brief pre-employment test. POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a ...or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy.… more
- Mass Markets (Wichita, KS)
- …to the success of a globally expanding, industry-leading organization. As a day shiftCall Center Agent , you will be either dedicated to a specific project or ... handle blended inbound and outbound phone, chat, and e-mail interactions...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Mass Markets (Wichita, KS)
- …This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech ... POSITION OVERVIEW TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support representative, you...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Carrington (Topeka, KS)
- …technical or call center experience, with automated dialer management in a blended call environment. + One to three (1-3) years of experience with SQL preferred ... reached and sustained. Create and maintain daily system and agent productivity reports. Work with business units to create...or exceed defined KPIs, such as penetration, right party contact rate, abandonment rate, compliance and quality testing. +… more